Crystal Group reviews

3.7

65% would recommend to a friend

(103 total reviews)

Tony Shields

78% approve of CEO

54% positive business outlook

Crystal Group has an employee rating of 3.7 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crystal Group employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios personales al consumidor industry (3.6 stars).

Reviews by job title

103 reviews
4.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

-flexible working hours -friendly staffs -interesting multi-task work

Cons

-not enough printers -birthday song singing

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Crystal Group Response
7y
Thanks for leaving your review and providing feedback. I'm pleased to say we have just refreshed our printers and scanners with higher spec faster units so hopefully, this addresses the challenge you refer to. We'll feed the rest of your comments into our engagement work and share with SLT. Thanks Tony CEO
5.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Amazing support from all senior and leadership teams with personal issues and any work related issues, for example I went through a physical loss in November and still need medical treatment even no and my personal team leader and his seniors are so caring and understanding that I can work time back or what I've already worked I can use, this company really shows the value of teams and you feel valued, I've worked at a few companies over the last 7 years in this area and this is by far the best and least stressful, I never have to worry because everyone here is so understanding and shoulders things with you. Before I started working here I was told it was a dreadful place that had given people mental health issues which slightly put me off but I like to go off my own experience so I took the plunge and I'm so glad I did, at my previous places like assurant I would have been punished and not allowed to go for treatment and weekly blood testing as their "SLA" didn't allow for it and here the it's like a family whereas places like radius were clique and no matter how hard you try to fit in in a could there, work for crystal because we all strive for improvement and since I've been here there has been a pay increase with new senior and leadership people who have innovated change! I have recently become part of the change here although it was a nerve wrecking process of interviews only a select few got the position but it was an experience I'm proud to have gone through and succeeded with help and advice my my own team leader when I've only been here just over 6 months.

Cons

I wouldn't really say there is any cons however the only thing I'd like to change is the core hours, the las test you can start is 10 and the earliest you can finish is 4 which I think should be 11 and 3 like most companies.

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Crystal Group Response
7y
Congratulations on being selected for the new change role - this is key to Crystal continuously improving what we do. Thanks for stepping up. Some great feedback here too- thank you for being so open. We'll feed in your suggestions into the SLT for consideration. Thanks Tony CEO
5.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

- Do they best to help keep work/family life balance, eg. flexible working hours - Monthly rewards - Summer social event - Doing a lot for charities - Health benefits

Cons

Not a lot of chance to get upgraded or promoted

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Crystal Group Response
7y
Hi - thank for sharing your thoughts in this review. Your feedback is helpful and appreciated. Seems like we're getting a few things right for you. In terms of the upgrade/ promotion - I would hope that you are getting feedback on the reasons why and getting opportunities to develop and improve. Please speak to your team leader specifically on this topic so you are clear on your strengths and any improvement areas. We look to actively promote from within where possible so please keep going. Thanks Tony CEO
Viewing 37 - 39 of 103 Reviews

Glassdoor has 112 Crystal Group reviews submitted anonymously by Crystal Group employees. Read employee reviews and ratings on Glassdoor to decide if Crystal Group is right for you.