Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 52 reviews)); "Great Staff and forward thinking owners" ((in 50 reviews)); "Overtime and coworkers can be great" ((in 39 reviews)); "Great managers to help with problems" ((in 23 reviews)); "Fun work environment" ((in 18 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 118 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 91 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 35 reviews)); "Scheduling not always fair, favoritism is shown to some and given an excuse for the behavior which a lot of the team sees and comments on." ((in 12 reviews))

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Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 23, 2024

Early Mornings

Bistro attendant

Recommend

CEO approval

Business Outlook

Pros

You have your whole day ahead of you. Staff like family

Cons

High expectations for little pay Exhausting

1.0

Feb 22, 2024

Money over Humanity

Filler

Recommend

CEO approval

Business Outlook

Pros

No pros We might get a lunch every two months Old hotel Low Pay No pros

Cons

Limited Supplies Front line hours cut to help managers get bonuses Terrible Bench GM Gross and unclean working conditions Unrealistic Expectations

3.0

Feb 21, 2024

Good Job

Guest services associate

Recommend

CEO approval

Business Outlook

Pros

It's a great job for college students to be able to get some work done

Cons

Having to interact with the guest when they are having a bad day, so they take that anger out on you

Viewing 277 - 279 of 1,340 Reviews

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Jobs at Courtyard

Steward

View job

Housekeeper Room Attendant