Courtyard reviews

3.5

54% would recommend to a friend

(1,338 total reviews)
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Arne M. Sorenson

57% approve of CEO

41% positive business outlook

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jun 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Corporate owned which meant better wages and consistent expectations Employee discount on hotel stays (depending on the day of the week or the season of travel it can range from almost no discount at all to staying downtown Atlanta for $17/night!!!) Discounts on Marriott hotel restaurants Discounts on partner companies Managers were flexible with scheduling, sometimes even covering a shift for you themselves!! They also had the ability to have other corporate Marriott locations send their employees to cover a shift EASY to move up!! Just explain an interest in wanting to do more than what you were hired for and the managers WILL listen. I’ve seen this consistently through all Marriott locations!! You can work your way from front desk to management within a year Whenever the hotel sold out for the night, each front desk worker from that day received a bonus. The higher the price of the room that night, the higher the bonus! Bonuses for recommending a new employee Bonuses if your name is mentioned positively in a customer survey Marriott FIRMLY believes that treating your employees well will lead to employees treating guests well... and it worked. I felt valued by the company therefore it was easy for me to value guests

Cons

Unfortunately my location had high turnover rate which left most of the employees overworked- which lead to more turnover... and the managers were so busy trying to keep the place together they lacked the time to train each person as well as they wanted to

2.0
May 30, 2018

Job that will make you go “eh”

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, flexible request offs, double pay on holidays

Cons

Franchise locations can be a mess

4.0
May 23, 2018

Great Hotel Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy part time job while in college, plus gave experience

Cons

terrible pay, guests are some of the worse creatures on the planet

Viewing 1333 - 1335 of 1,338 Reviews

Glassdoor has 1,472 Courtyard reviews submitted anonymously by Courtyard employees. Read employee reviews and ratings on Glassdoor to decide if Courtyard is right for you.