Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has been stable over the past 12 months.

How satisfied are employees working at Courtyard?

54% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great staff and they take care of their employees" ((in 52 reviews)); "Great people to work with and decent peace" ((in 52 reviews)); "Overtime and coworkers can be great" ((in 40 reviews)); "Fun work environment" ((in 19 reviews)); "Great managers to help with problems" ((in 18 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 117 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 86 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 33 reviews)); "Scheduling not always fair, favoritism is shown to some and given an excuse for the behavior which a lot of the team sees and comments on." ((in 14 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.5

54% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

60% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 30, 2025

Experience at the Bistro

Food service operator

Recommend

CEO approval

Business Outlook

Pros

Good structure and organization, good pay, good tips

Cons

very strict, Demanding atmosphere, intense management

3.0

Mar 28, 2025

Nice place to work

Night auditor/front desk agent

Recommend

CEO approval

Business Outlook

Pros

Everybody was friendly. Great co-workers.

Cons

Pay not the best. Location is terrible to leave from at rush hour.

3.0

Mar 27, 2025

Is not bad is not good

Técnico de mantenimiento

Recommend

CEO approval

Business Outlook

Pros

They offer you a good lunch, good environment, and solidarity association, law vacations.

Cons

The pay you the minimum for the job, you just have a day free never weekend, the administration doesn't have an idea about engineering, they put you to do jobs that doesn't have relate with your profile.

Viewing 85 - 87 of 1,340 Reviews

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Jobs at Courtyard