Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 57 reviews)); "Great Staff and forward thinking owners" ((in 53 reviews)); "Overtime and coworkers can be great" ((in 37 reviews)); "Good work environment and caring from the managers" ((in 20 reviews)); "Great managers to help with problems" ((in 20 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 114 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 84 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 36 reviews)); "Less salary I could get and barely heard above 1" ((in 35 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 13 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Sep 2, 2025

Management doesn't care.

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Being alone for 99% of the day.

Cons

Pay is low, Illegal migrants are employed and paid more than Legal American workers. Revolving door, as most guests do not feel comfortable having someone who cannot understand English, in their rooms with their property. Therefore everything is put on the English speaking housekeepers including the slack from the illegals, who refuse to do the job properly.

3.0

Aug 25, 2025

So So

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Flexibility in scheduling was great

Cons

Management changes due to it being a franchise, not so great

4.0

Aug 24, 2025

It was a great experience

Guest srevice agent

Recommend

CEO approval

Business Outlook

Pros

Supportive team. Comparing to other companies slightly higher pay, even though it is still low.

Cons

Lots of guests from the certain groups that made this job hard to handle. Wish there were more variety of different groups who visits Courtyard by Marriott Baku.

Viewing 82 - 84 of 1,340 Reviews

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Jobs at Courtyard