Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 57 reviews)); "Great Staff and forward thinking owners" ((in 53 reviews)); "Overtime and coworkers can be great" ((in 37 reviews)); "Good work environment and caring from the managers" ((in 20 reviews)); "Great managers to help with problems" ((in 20 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 114 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 84 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 36 reviews)); "Less salary I could get and barely heard above 1" ((in 35 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 13 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Sep 11, 2025

Fun with downsides!

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Like working in the suite life of Zach and Cody!

Cons

Management could have been more supportive

3.0

Sep 8, 2025

Salary too low to match the industry

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Good exposure Good work Great colleagues

Cons

No work life balance Long working hours Workload

3.0

Sep 3, 2025

Good overall experience

Barista

Recommend

CEO approval

Business Outlook

Pros

Chill, light work, friendly staff.

Cons

Bad management, no accountability. Tons of confusion about logistics such as scheduling, stock of products, and job responsibilities.

Viewing 79 - 81 of 1,340 Reviews

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Jobs at Courtyard