Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Courtyard?

55% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 55 reviews)); "Great Staff and forward thinking owners" ((in 52 reviews)); "Overtime and coworkers can be great" ((in 42 reviews)); "Great managers to help with problems" ((in 22 reviews)); "Good training" ((in 19 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 116 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 90 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 35 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 13 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

55% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,340 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Jan 22, 2023

Bad management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As you begin everything seems nice.

Cons

Favouritism at its peak, low pay for multiple roles,treat employees horribly if on the managers hatred list, discrimination at its highest and theres no point going to ethics as they do nothing. Stressful environment.

5.0

Jan 22, 2023

Love my Courtyard

General manager

Recommend

CEO approval

Business Outlook

Pros

Room discounts, competitive pay, benefits, 401k, opportunity for growth in your careers.

Cons

Not a con for Courtyard specifically, just hotels in general never close, meaning someone has to be there 365 days a year 24 hours a day.

5.0

Jan 20, 2023

Review

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

Great exposure to the overall operation of the hotel.

Cons

Need to be available at all times.

Viewing 508 - 510 of 1,340 Reviews

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Jobs at Courtyard

Hotel Front Desk Agent

Hotel Guest Service Associate

Hotel Front Desk Associate