Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Courtyard?

55% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 55 reviews)); "Great Staff and forward thinking owners" ((in 52 reviews)); "Overtime and coworkers can be great" ((in 42 reviews)); "Great managers to help with problems" ((in 22 reviews)); "Good training" ((in 19 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"Poor management and scheduling problems" ((in 116 reviews)); "The pay was low especially for the multiple roles that a single employee had to play." ((in 90 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 35 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 13 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

55% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 25, 2023

Very Small Salary

Lead desk associate

Recommend

CEO approval

Business Outlook

Pros

The location that I worked at was new and right across the street from a sports stadium. I got to meet a lot of cool people and had a lot of cool experiences from that.

Cons

Hours and salary is terrible. Where I worked, you had to fight for the full 40 hours. When you work at Marriott, 32 hours a week is considered full time and they do not compensate for the other 8 hours if they aren’t able to schedule you. Management where I worked took advantage of their employees and gave us several “hats” to wear with no compensation. I was at $16/hour for the entire year that I worked for them. Not enough to survive.

5.0

Jan 25, 2023

Great to work for

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Managers were excellent and colleagues worked well together as a team.

Cons

No cons to note for this role.

2.0

Jan 23, 2023

Not good

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

The employees discounts were the best part

Cons

Poor management, poor pay, poor benefits

Viewing 505 - 507 of 1,340 Reviews

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Jobs at Courtyard

Hotel Front Desk Agent

Hotel Laundry Attendant

Hotel Guest Service Associate