Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Courtyard. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Courtyard?

56% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Great people to work with and decent peace" ((in 55 reviews)); "Great Staff and forward thinking owners" ((in 50 reviews)); "Overtime and coworkers can be great" ((in 39 reviews)); "Great managers to help with problems" ((in 21 reviews)); "Great work environment and never bored" ((in 20 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 88 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 38 reviews)); "Less salary I could get and barely heard above 1" ((in 34 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 13 reviews)); "No work life balance" ((in 11 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.6

56% would recommend to a friend

(1,340 total reviews)

Arne M. Sorenson

62% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Courtyard has an employee rating of 3.6 out of 5 stars, based on 1,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

May 29, 2023

It is alright

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

decent salary (Toronto downtown location), benefits

Cons

huge turnover, people keep quitting and people who stay are not appreciated, they almost never promote people, all managers on duty are from outside and also work less than a year and new to Canada. Sometimes it looks like people run from this property and some departments hire friends and relatives too much.

5.0

May 29, 2023

Premier Courtyard by Marriott

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

Talented leadership Fair People focused Competitive pay Impeccable product

Cons

Hotel and F&B operations are managed separately

5.0

May 29, 2023

Review

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

Properly clean, simple rooms to clean, some people are good

Cons

How treats their employees, help itch others, more professional

Viewing 427 - 429 of 1,340 Reviews

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Jobs at Courtyard

Hotel Front Desk Agent

Hotel Laundry Attendant