It is alright - Front Desk Agent Courtyard Employee Review

2.0
May 29, 2023
Recommend
CEO approval
Business Outlook

Pros

decent salary (Toronto downtown location), benefits

Cons

huge turnover, people keep quitting and people who stay are not appreciated, they almost never promote people, all managers on duty are from outside and also work less than a year and new to Canada. Sometimes it looks like people run from this property and some departments hire friends and relatives too much.

Explore other reviews about Courtyard

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work with. Very Positive

Cons

Very tough and demanding wirk schedule

2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The guests were always lovely, and made the job fulfilling.

Cons

Management was awful, no support from them. Favoritism, enabling one person something but not the other. No structure; expectations and rules change by the day. Upper management turns a blind eye to misconduct and abuse of all forms. No loyalty from the company to its employees. Wage theft, illegal time clock adjustments, sexual harrassment from superiors, hostile work environment, all condoned by upper management.

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