Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Courtyard. This rating has been stable over the past 12 months.

How satisfied are employees working at Courtyard?

54% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Good people to work with" ((in 54 reviews)); "Great staff and they take care of their employees" ((in 53 reviews)); "Overtime and coworkers can be great" ((in 41 reviews)); "Great managers to help with problems" ((in 24 reviews)); "Good work environment and caring from the managers" ((in 21 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 85 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 37 reviews)); "Less salary I could get and barely heard above 1" ((in 33 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 12 reviews)); "No work life balance" ((in 10 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

Compare reviews

3.5

54% would recommend to a friend

(1,338 total reviews)

Arne M. Sorenson

57% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Sep 3, 2025

Good overall experience

Barista

Recommend

CEO approval

Business Outlook

Pros

Chill, light work, friendly staff.

Cons

Bad management, no accountability. Tons of confusion about logistics such as scheduling, stock of products, and job responsibilities.

2.0

Sep 2, 2025

Management doesn't care.

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Being alone for 99% of the day.

Cons

Pay is low, Illegal migrants are employed and paid more than Legal American workers. Revolving door, as most guests do not feel comfortable having someone who cannot understand English, in their rooms with their property. Therefore everything is put on the English speaking housekeepers including the slack from the illegals, who refuse to do the job properly.

3.0

Aug 25, 2025

So So

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Flexibility in scheduling was great

Cons

Management changes due to it being a franchise, not so great

Viewing 40 - 42 of 1,338 Reviews

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Jobs at Courtyard