Does Courtyard pay their employees well?

According to anonymously submitted Glassdoor reviews, Courtyard employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Courtyard. This rating has been stable over the past 12 months.

How satisfied are employees working at Courtyard?

54% of Courtyard employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Courtyard 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Courtyard?

Front Desk Agent (171) , Front Desk Receptionist (96) , Housekeeper (49) , Bistro Attendant (41) , Front Desk Associate (36) , Night Auditor (33) , Bistro Server (27) , Night Auditor/Front Desk Agent (25) , Guest Service Representative (24) , Guest Service Agent (21) , Front Desk (19) , Housekeeping (18) , Bartender (15) , Operations Manager (14) , Server/Bartender (14)

What are the pros of working at Courtyard according to real employee reviews?

"Good people to work with" ((in 54 reviews)); "Great staff and they take care of their employees" ((in 53 reviews)); "Overtime and coworkers can be great" ((in 41 reviews)); "Great managers to help with problems" ((in 24 reviews)); "Good work environment and caring from the managers" ((in 21 reviews))

What are the cons of working at Courtyard according to real employee reviews?

"The pay was low especially for the multiple roles that a single employee had to play." ((in 85 reviews)); "Long hours (often worked well over 9 hour shifts since people called out often and management did nothing)" ((in 37 reviews)); "Less salary I could get and barely heard above 1" ((in 33 reviews)); "Pay rate, Work weekends, overnight shifts needed to cover, favoritism" ((in 12 reviews)); "No work life balance" ((in 10 reviews))

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Courtyard

Part of Marriott International

Courtyard reviews

3.5

54% would recommend to a friend

(1,338 total reviews)

Arne M. Sorenson

57% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Courtyard has an employee rating of 3.5 out of 5 stars, based on 1,338 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Courtyard employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 13, 2025

Courtyard by Marriot

Food and beverage manager

Recommend

CEO approval

Business Outlook

Pros

People and staff were nice

Cons

Pay was not great for the work you do

3.0

Sep 28, 2025

A lot of work, not great PTO, flexible hours

Bistro attendant

Recommend

CEO approval

Business Outlook

Pros

Overall, it’s a good job with flexible hours and (for the most part) supportive management that genuinely tries to help when possible. The work environment is usually positive, and I enjoy interacting with guests. When it is slow, I am allowed to work on homework.

Cons

When it's busy, the workload is very demanding, especially since the Bistro is often run by just one person. I’m responsible for taking orders, making Starbucks drinks and alcoholic beverages, cooking and serving food, bussing tables, cleaning the kitchen, and closing everything down at the end of the shift. It’s a lot to juggle alone, particularly during dinner rushes. If you are interviewing for a courtyard bistro position, I would ask them how many people are normally staffed at your location.

5.0

Sep 27, 2025

Amazing company to work for

Bartender

Recommend

CEO approval

Business Outlook

Pros

thorough training Great travel benefits Great staff

Cons

no con's that I can think of

Viewing 34 - 36 of 1,338 Reviews

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Jobs at Courtyard