Cooley reviews

3.9

56% would recommend to a friend

(380 total reviews)

Joe Conroy

87% approve of CEO

80% positive business outlook

Cooley has an employee rating of 3.9 out of 5 stars, based on 380 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cooley employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.8 stars).

Reviews by job title

380 reviews
1.0
Apr 30, 2019
Recommend
CEO approval
Business Outlook

Pros

The staff is (mostly) friendly and fun; a few partners and senior associates were amazingly helpful and kind and would take the time to meet with you to discuss various projects/clients, which was a rare treat; the young associates are almost all incredibly nice, chill, and easy to talk to (I would have died without them); you get to work on some really cool clients; they hire basically anyone because they're desperate to replace workers they've lost due to the constant/high turnover

Cons

Most of the partners and upper management (particularly paralegal management) are incredibly rude, paranoid, dismissive, abusive, and, at times, cruel and blatantly discriminatory. I heard horribly insensitive comments from upper management/ partners on a daily basis- not just personal attacks (though those were commonplace) but blatantly racist, sexist, and homophobic comments. All the time. Both about you and (very often) about current/former employees. Besides the daily explicitly-prejudicial comments, it was painfully clear that the firm was structurally discriminatory as well- white, straight men were almost always given preferential treatment and were highly-praised despite handling about half the workload of other attorneys/paralegals. The women are always expected to stay later, to do more/menial work (like photocopying, even when it's not their job), and were rarely invited to client meetings or partner lunches (several female senior associates were told it would make the men "uncomfortable" to be around attractive women outside of the office). Men who billed 1/2-2/3 of the hours were regularly promoted/praised while the women were harshly criticized/denied benefits, despite doing more work. Besides all of that, the firm literally doesn't care about staff. Case Assistants are subjected to verbal abuse on a daily basis, are expected to be "on-call" constantly (I found myself frantically checking my email whenever I was out of the office, including weekend nights, major holidays like Christmas, and during a family funeral, because I'd been yelled at for not responding to emails quickly enough), receive few benefits, get paid almost nothing (despite how much money the firm's been making), and are rarely, if ever, thanked. I once cried of joy because I got an email from a partner that said "Thanks you did a good job on this" because a simple "thank you" was so rare. Staff management also just doesn't support the staff at all- they're there only for the attorneys. And completely ignore what they say about medical/bereavement leave- they'll accuse you of fabricating a surgery or family death, interrogate you about the deeply personal details in front of your coworkers (I watched this happen to a coworker, who was being interrogated while sobbing in her desk after a family member died), and then doc your pay. I was so excited to work for them but it was one of the worst experiences of my life. Unless you want to work in an office where verbal abuse, constant anxiety, and tears are part of your daily life, AVOID.

2.0
Jul 15, 2019

All that glitters isn't gold

Recommend
CEO approval
Business Outlook

Pros

You get to work with a lot of nice and smart people. In order to thrive in this environment though, you must be willing to change course at the drop of a hat or become available whenever a stakeholder or leader demands something (night, day, weekend, or even during PTO or a holiday). You must be able to stroke egos and play politics. If these are things you enjoy, you'll really like working here.

Cons

There is too much bureaucracy. Everyone just bows down to those in high leadership roles and to powerful attorneys. Beware of this top-down fear-mongering culture. Management likes to act like work is a matter of life and death when in reality they just place inexplicable significance on insignificant matters.

3.0
Jan 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Cooley's compensation is generous, as is their benefits package. Vacation time is also generous. Their offices at Hudson Yards are very nice with great views of the city. Depending on what group you get to work with, a good working environment with good camaraderie is possible. Cooley's work-from-home culture is fair and above-average, though can be better. Their café is great, too. (They offer free lunch, every week, as well.) People here truly know what they're doing - everyone knows their job well.

Cons

Cooley is disingenuous. They present themselves to be something they're not. They're just as uptight and "ruley" as any other typical, big law firm. Employees are just another number, as much as they try to act like they're not. Partners are given inordinate amounts of importance and influence in the employee review process - even when they're completely off the mark or have clear vendettas. The wrong kind of people are promoted, awarded and recognized, while the ones who truly work hard, are skilled and dedicated get overlooked. It's all about politics, here. Cooley's turnover rate has skyrocketed, which speaks volumes. Young associates are disillusioned after being lured in with promises of glory and special treatment, only to be met with harsh realities and treatment. Staff is not appreciated, in direct contradiction to what Cooley likes to promote. Staff Appreciation day isn't even observed anymore. Cooley's review process is extremely flawed - as much as they try to change it, it seems to worsen every year (anyone with any title above yours can review you, whether you actually work with them or not and, as much as they try to make you believe that all reviews count, only partners' truly matter.) After a certain age (relatively young), even if still relevant and pulling in strong billables, partners are demoted to "senior counsel" and are suddenly left to feel they don't matter, either. Assistants are relegated to working in teams - providing support to large groups of junior associates and paralegals - in ADDITION to being directly assigned to a high number of senior associates and partners (being directly assigned to 8+ attorneys is pretty normal, yet they're expected to also provide support to the large team of junior associates). In short, Cooley's understaffed, and staff is overworked yet remain unappreciated. But, this also depends on the group, department and/or office you're in, which speaks to another problem: lack of consistency across offices. It is widely known and accepted that their NY office is very different from their other offices, especially compared to those on the West Coast. West Coasters who visit are often left dumbfounded at the difference in culture - and not in a good way. There are also seemingly different sets of unspoken rules across offices, which creates resentment. Staff is left with no true support and representation as their manager only exists for the clear benefit and convenience of the attorneys and not the staff they oversee. Overall, the culture at Cooley has changed drastically over the years and they are no longer refreshingly different as they once were.

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