The management team lacks efficiency, and wages remain low despite the growing responsibilities you have to do. The customer experience team is huuuuuge, but there are no plans to increase wages even though the workload continues to grow.
As a member of the customer experience team, you might find yourself treated like a child by the people team, even though you're supporting the entire company and delivering excellent service to customers who pay a lot for CookUnity's services. Meanwhile, you're earning less than $1,000 a month.
There have been ongoing conflicts among specialists, and wage increases seem out of reach. Additionally, being required to go to the office doesn’t improve the situation, as the work environment doesn't feel positive (it feels but it is all fake). To soften the situation, usually high-ranking staff will visit the office on specific dates, that you will have outing activities, but it doesn’t really change the overall experience.
Also, let's not talk about the recent hires for high rank positions that are completely accommodated and done by referrals just.
There are companies paying 1500 per month for less than you will do here. PLEASE DON'T WORK here and find a better place!!