Does Continuum Global Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Continuum Global Solutions employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Continuum Global Solutions. This rating has been stable over the past 12 months.

How satisfied are employees working at Continuum Global Solutions?

46% of Continuum Global Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Continuum Global Solutions 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Continuum Global Solutions?

Customer Service Representative (279) , Customer Service Representative (CSR) (81) , Customer Care Representative (41) , Tech Support Representative (20) , Customer Service Associate (17) , Customer Care Associate (16) , Customer Service (16) , Customer Service Agent (15) , Customer Care Representative (CCR) (11) , Supervisor (11) , Call Center Representative (10) , Technical Support (10) , Tier II Technical Support (9) , Customer Service (CSR) (8) , Benefits Verification Specialist (7)

What are the pros of working at Continuum Global Solutions according to real employee reviews?

"Get to work from home, most supervisors are nice" ((in 114 reviews)); "Good pay and easy to get promoted" ((in 64 reviews)); "It provided great pay and benefits." ((in 19 reviews)); "Salary is good," ((in 16 reviews)); "A lot of Overtime and great coworkers" ((in 11 reviews))

What are the cons of working at Continuum Global Solutions according to real employee reviews?

"Training was horrible and not long enough" ((in 69 reviews)); "Overly sales driven just to meet bottoms line and poor management" ((in 65 reviews)); "Rude customers and bad supervisors" ((in 26 reviews)); "Rude managers messed up my check things constantly changing no help" ((in 23 reviews)); "short break and lunch" ((in 11 reviews))

What are employees saying about Continuum Global Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Continuum Global Solutions layoffs and their outlook for job security at Continuum Global Solutions in 2026.

Continuum Global Solutions reviews

3.0

46% would recommend to a friend

(991 total reviews)

Michael Flodin

47% approve of CEO

35% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Continuum Global Solutions has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Continuum Global Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

991 reviews

3.0

Dec 17, 2020

Average Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Enjoyable people to work with Opportunities to move up are possible Great for first-time call center employees.

Cons

Customers are always upset because their bill is wrong or having constant tech issues. Micromanaged to follow a call script and sale for the company. There are no raises whats so ever.

3.0

Dec 17, 2020

Decent

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

They send you all equipment (except for headset) Remote Position (no commute!)

Cons

Wages are NOT competitive - even with bonuses (that you won't get as promised) Equipment that I had to replace out of pocket due to it failing (no reimbursement offered) "Life happens and we get that" - no they really don't. If there is any chance at a;; that you might have something happen, a family emergency of any kind or an event like a power outage or ISP replacing their equipment to your are - this is not the company for you - they are not flexible and do not care or show the empathy they preach about to their employees.

5.0

Dec 13, 2020

Waiting to start my training class..

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

Quick and Simple hiring process

Cons

My training class is supposed to start Monday so, I’m not sure of any cons yet.

Viewing 883 - 885 of 991 Reviews

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Jobs at Continuum Global Solutions

Bilingual Spanish Customer Service Representative Remote

Bilingual Spanish Customer Service Representative Remote

Bilingual Spanish Customer Service - Healthcare Remote

Bilingual Spanish Customer Service - Healthcare Remote

Bilingual Spanish Customer Service Representative Remote