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Continuum Global Solutions

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Average Job - Customer Service Representative Continuum Global Solutions Employee Review

3.0
Dec 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Enjoyable people to work with Opportunities to move up are possible Great for first-time call center employees.

Cons

Customers are always upset because their bill is wrong or having constant tech issues. Micromanaged to follow a call script and sale for the company. There are no raises whats so ever.

Explore other reviews about Continuum Global Solutions

5.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great leadership team. Learn on the job. Open door policy.

Cons

Job security may be fragile, ie; when a contract ends there are reduction in workforce.

4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility: Offers remote work options and flexible scheduling. Coworkers: Friendly teammates and a generally supportive environment . Training: Paid training that allows you to learn new things Benefits: Competitive pay and decent benefits, though this varies by account

Cons

Training Quality: Training is often described as fast-paced, unorganized, or too short. Management: Inconsistent leadership and poor communication from upper management. Job Security: Security can be fragile; layoffs often happen when specific client contracts end. Inconsistent Experience: Your day-to-day work life heavily depends on your specific team and client account

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