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      Continuum Global Solutions

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      Continuum Global Solutions reviews

      3.0

      46% would recommend to a friend

      (988 total reviews)

      Michael Flodin

      47% approve of CEO

      35% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      2.9

      Work/Life balance

      2.8

      Culture & values

      2.7

      Senior management

      2.7

      Compensation and benefits

      2.6

      Career opportunities

      Continuum Global Solutions has an employee rating of 3.0 out of 5 stars, based on 988 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Continuum Global Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      988 reviews
      2.0
      Dec 10, 2021

      Betrayed

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, assisting customers and flexibility.

      Cons

      Poor management, misinformation, lack of preparation, and no set training standards.

      3.0
      Dec 6, 2021

      Customer service

      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depends on what manager you get. Fortunately, for me, I had a great manager. She would help out with the calls and sales if needed. She actually had meetings about performance, so that the team would all be on one accord. The pays okay. They just had a pay raise increase.

      Cons

      Work on weekends, furious customers, back to back calls, bi weekly pay and again the customers

      3.0
      Nov 16, 2021

      Verizon Tech Agent

      Call center technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Good range of benefits to choose from, but expensive.

      Cons

      Training seemed to not take into account that this was the first time in a call center for a number of people. They used different words, examples, phrases that were extremely foreign to me and expected you to know the meaning. I never felt confident enough on the phones. Getting answers to questions while on the phone with a customer, it could be difficult to get an answer from a supervisor in the main mode of communication which was a chat room. Lots of frustration with this situation constantly.

      Viewing 70 - 72 of 988 Reviews
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      ReviewsContinuum Global Solutions reviews

      Glassdoor has 1,151 Continuum Global Solutions reviews submitted anonymously by Continuum Global Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Continuum Global Solutions is right for you.