Does Continuum Global Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Continuum Global Solutions employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Continuum Global Solutions. This rating has been stable over the past 12 months.

How satisfied are employees working at Continuum Global Solutions?

46% of Continuum Global Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Continuum Global Solutions 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Continuum Global Solutions?

Customer Service Representative (280) , Customer Service Representative (CSR) (80) , Customer Care Representative (41) , Tech Support Representative (20) , Customer Service Associate (17) , Customer Care Associate (16) , Customer Service (16) , Customer Service Agent (15) , Customer Care Representative (CCR) (11) , Call Center Representative (10) , Supervisor (10) , Technical Support (9) , Tier II Technical Support (9) , Customer Service (CSR) (8) , Benefits Verification Specialist (7)

What are the pros of working at Continuum Global Solutions according to real employee reviews?

"Remote work from home job" ((in 112 reviews)); "Good pay and easy to get promoted" ((in 61 reviews)); "It provided great pay and benefits." ((in 18 reviews)); "Salary is good," ((in 15 reviews)); "Staff is friendly" ((in 11 reviews))

What are the cons of working at Continuum Global Solutions according to real employee reviews?

"Training was horrible and not long enough" ((in 71 reviews)); "Overly sales driven just to meet bottoms line and poor management" ((in 59 reviews)); "Rude managers messed up my check things constantly changing no help" ((in 26 reviews)); "Rude customers and bad supervisors" ((in 25 reviews)); "Many supervisors they have in place lack knowledge when asked specific questions regarding the job & communication is poor." ((in 11 reviews))

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Continuum Global Solutions

Continuum Global Solutions reviews

3.0

46% would recommend to a friend

(989 total reviews)

Michael Flodin

47% approve of CEO

35% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.9

Work/Life balance

2.8

Culture & values

2.7

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

Continuum Global Solutions has an employee rating of 3.0 out of 5 stars, based on 989 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Continuum Global Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

989 reviews

1.0

May 28, 2025

Disappointing Experience Despite Strong Performance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Opportunity to work remotely Initial training was informative Strong performance is recognized in metrics

Cons

Lack of appreciation or meaningful recognition, even for top performers Management is disorganized and unresponsive to agent needs during live calls Promised support systems are often unavailable or ineffective Sudden policy changes with little to no explanation or guidance Recent mass terminations and demotions based on past performance before new policies were in place Low morale and unclear communication from leadership

3.0

May 27, 2025

Easy application process

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Easy application process, easy hiring process

Cons

Extremely large call volume and little support

1.0

May 9, 2025

Run fast away

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing but a pay check

Cons

Everything. Managers are rude liars. Will find a way to get rid of employees for no reason. Would never recommend!

Viewing 34 - 36 of 989 Reviews

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Jobs at Continuum Global Solutions

Sr. Associate - Sr. MSTR Developer

Bilingual Spanish Customer Service - Healthcare

Bilingual Customer Service Representative

Bilingual Spanish Customer Service - Healthcare

Customer Service Representative

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Continuum Global Solutions

Continuum Global Solutions reviews

Ratings by category

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Reviews by job title

Disappointing Experience Despite Strong Performance

Easy application process

Run fast away

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