Connected reviews

4.3

84% would recommend to a friend

(77 total reviews)
avatar

Mike Stern

90% approve of CEO

79% positive business outlook

Connected has an employee rating of 4.3 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Connected employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

77 reviews
5.0
Mar 18, 2021
Recommend
CEO approval
Business Outlook

Pros

Just a solid place with good people and work

Cons

Needs more career advancement opportunities

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Connected Response
5y
Thank you so much for your 5 star review! I am proud of everyone who works at Connected and I am glad that you like the people you work with too. The work we do is important, not just for our clients, but for every Connector too. I hear you about career advancement opportunities. It’s something I think about every day. And, as we grow and expand our client base and our offerings, more opportunities are coming . Our goal is to make sure that we are setting everyone up for success as we grow. 2021 has already been a big year for us and that’s just the start! Our goal is to make sure we are growing in a way that gets everyone excited. - Mike Stern, CEO
5.0
Feb 17, 2021
Recommend
CEO approval
Business Outlook

Pros

- Great leadership - Great engineers - Great culture of teaching and learning

Cons

- Sometimes you can feel overwhelmed by the number of meeting you have to attend to

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Connected Response
5y
Thanks so much for the GREAT review. We’re working hard to keep Connected as a great place to work. We’re proud of everyone who works with us and our clients to deliver amazing impact. And thank you for the feedback on feeling overwhelmed with the number of meetings. Especially with zoom it can feel like a lot. We’ve been talking about how we can make this better for Connectors. If you have any ideas, please reach out to me or to the Future of Work team. Your input would be really appreciated. - Mike Stern, CEO
5.0
Feb 15, 2021

Awesome company

Recommend
CEO approval
Business Outlook

Pros

- Strong emphasis on doing quality work, not just scoring clients, making money, and getting things out the door - Lots of opportunities to learn and grow - Empathy is valued - Now pays out bonuses! (performance-based) - Remote first, flexibility to live anywhere in Canada - Very responsive to employee concerns

Cons

The only real cons are with respect to compensation and benefits. In general Connected aims for the middle of the market, so if your primary goal is to make money, you can probably make more somewhere else. (I say this mostly based on my discussion with others, I actually find my salary to be pretty competitive for the local job market.) I also do find the health benefits at Connected a little lacking, although I might be spoiled from my last job. - 100% reimbursement on everything in theory, but in practice I find Blue Cross often doesn't cover the whole amount because of stingy maximums on services that can only be found in the fine print. - Mental health coverage isn't great. Psychotherapy is only offered under the umbrella of paramedical benefits which has a $400 cap. Besides this not even being enough for two sessions with most psychologists, the paramedical benefits are all pooled together, so if you already spent it on physiotherapy/orthotics/etc., then you won't get anything. There's been some feedback/discussion about getting better mental health coverage at Connected for a long time, but so far nothing has come of it.

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Connected Response
5y
Thank you for sharing how things are for you at Connected. There have been a lot of changes in the last 18 months and I believe those changes have resulted in improved experiences for Connectors. This includes things like focusing on product and client impact (so doing quality work that the client appreciates) and then recognizing those contributions through a performance bonus. Your feedback on our health benefits, specifically paramedical coverage and mental health support, is also something that we have been working to improve. Just today, we announced changes to our health coverage for Connectors and their families that address these points specifically. We might not be all the way there yet but we’re making improvements in ways that are sustainable for the long run. We’ll be reviewing these improvements to see if they are the positive step we hope they will be. And we’ll keep reaching out to Connectors to understand what is critical for them and to see how we can support them. Thanks again for your detailed and honest feedback. There is always room to do better and knowing that the steps we are putting in place are being recognized really does help! - Mike Stern (CEO)
Viewing 31 - 33 of 77 Reviews

Glassdoor has 111 Connected reviews submitted anonymously by Connected employees. Read employee reviews and ratings on Glassdoor to decide if Connected is right for you.