1.0
Jun 6, 2019
This company needs to get it together and value the employees
Current employee, more than 1 year
Phila, PA
Recommend
CEO approval
Business Outlook
Pros
Like working from home and like the split shift
Cons
Not enough time in training, more concerned with helping the customer even if your not sure what to do, not able to communicate via chat with other advisors, supervisors, etc for assistance on calls (they took that away) only through Blackboard - which doesn't help at all. They do not care about their employees - they have no problems letting people go because there are 20 new people starting. There is constantly system issues, very disorganized, supervisors change constantly and there is no consistency between rules and regulations when it comes to upper management. They all do as they want.