Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

44% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (277) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 651 reviews)); "The pay was good and the trainer was the best." ((in 501 reviews)); "Flexible and good work life balance" ((in 441 reviews)); "The people are great and I would very much like to work with many of them again." ((in 352 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 282 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 640 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 419 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 225 reviews)); "Most managers are just horrible managers" ((in 200 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 139 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

What are the top reviewed Conduent locations?

Córdoba , Puerto Rico , Ushuaia

Conduent reviews

3.0

44% would recommend to a friend

(10,210 total reviews)

Harsha V. Agadi

33% approve of CEO

36% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Feb 19, 2025

Complete misery and stress

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home was nice

Cons

Insane metrics. I felt like a hamster running in a wheel being threatened every time I left the wheel. You have 10 seconds between calls. TEN SECONDS. CALLS ALL DAY, EVERY DAY. Trainers that have never been on the phones are training classes. They have no clue the complexity of the calls. All they do is teach you from documents. People started faking technical problems because they couldn't stay on the phones non-stop all day. Others would go into unavailable mode and just face the consequences. During training the call volume was great and we had 5-20 minutes between calls. What they didn't tell us what that they would put us in 173 QUEUES when we were out of training. 173!!!!!! They never told us that beginning January 1st, they were taking on many, many more contracts. They knew we would leave if they told us. These people don't care about humans. They care about money and how much they can squeeze out of the least amount of workers. This is the worst place I have ever worked and I don't think that record will ever be broken.

1.0

Jan 4, 2025

Do not work there

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

There is nothing good about this company

Cons

This company will write you up for anything. If you don’t meet your metrics, if you don’t follow the script they now provide. If you need time off and don’t have vacation time they deny. If you use the 10 days for sickness they will write you up and fire you. They charge their policies to accommodate them to either write you up or fire you. If you have electric outages or WiFi issues they count that against you. This company is a nightmare.

1.0

Aug 14, 2024

THIS PLACE IS A JOKE!!!

Customer experience associate ii

Recommend

CEO approval

Business Outlook

Pros

0/10 Stars.......would not recommend there aren't any "Pros."

Cons

Cons: poor management. Cannotdoit (Conduent) is a complete joke of a company. There is no flexibility, you work STRICT schedules. Wife is sick: To them? Who cares! Kids Sick? Oh well DEAL with it. You have a disability? They'll tell you: "Employment is at will!!!" This company is COMPLETE TRASH I've only met TWO Good supervisors (Alina and Courtney are AWESOME). SENIOR Managers however, are a COMPLETE JOKE. If I get fired for this review, oh well; I'll SUE!!! I guess that's the ONLY way to get someone here to take you serious as a human being. Had I KNOWN this company had such horrible reviews, I would've stayed FAR AWAY FROM THIS CRAP HOLE!!!! I know people with ADA accommodations that have been harassed here. This job is ONLY for those who outright NEED a job at the moment, but here me when I say this: Do NOT come in thinking to make a CAREER out of this place!!! I took it because I needed a job, but my resume COMPLETELY outweighs ANYONE in management here; yet I was told that This ($18.25hr) is all I was qualified (mind you I was making that wage 10 YEARS AGO). RUN FROM THIS PLACE

Viewing 196 - 198 of 10,210 Reviews

Jobs at Conduent

Benefits Call Center Representative

Remote - Customer Service Representative

Remote Retirement Benefits Representative

Conduent

Conduent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Complete misery and stress

Do not work there

THIS PLACE IS A JOKE!!!

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