Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1152) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 642 reviews)); "The pay was good and the trainer was the best." ((in 497 reviews)); "Flexible and good work life balance" ((in 455 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 349 reviews)); "Good work environment and people" ((in 164 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 641 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 403 reviews)); "No benefits until 1 year" ((in 284 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 236 reviews)); "Managers do what they want and hire who they want." ((in 195 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

What are the top reviewed Conduent locations?

Córdoba , Puerto Rico , Ushuaia

Conduent reviews

3.0

43% would recommend to a friend

(10,219 total reviews)

Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews

3.0

Aug 10, 2018

Data Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy work, lots of freedom.

Cons

Dirty building, tons of overtime, not feeling appreciated. Horrible health insurance and benefits. Horrible pay

2.0

Jul 14, 2018

Meh - a job but probably not a satisfying career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You will find a bunch of people who are dedicated to getting this company to "fly" ...however, there are less and less of them as more and more quality people are leaving. With the consulting firm background of many experienced and seasoned employees, compared to where it is today with most new hires not needing more than a high school diploma, there is a downward spiral in the quality of employees, professionalism, commitment to a job well done, management philosophy, and manager people care. Add to this the antiquated technology and non-integrated working silos that contribute and even prevent coordination and cooperation; you've got a perfect storm of morale and systems issues.

Cons

From the 2017 Annual Report: "We spent part of 2017 using our Accushoring workforce model to ensure that the right talent is in the right locations." That means a lot of US jobs were terminated, and the slack was to be picked up offshore, best shore, or near shore. It is a good financial decision apparently for the share/stockholders to cut back on the US salaries/workforce but it stinks for the US worker. Don't think for a minute that they mean the US worker when they say that they are investing in their people. Being a global company, that would be the "other" people. There is very little loyalty to US employees and the crazy hours during peak seasons is exhausting.

2.0

Jun 18, 2018

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People who work here are competent and professional

Cons

Leadership, specifically the CEO, does not care about people.

Viewing 373 - 375 of 10,219 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Remote Benefits Call Center Representative

Call Center Agent - Travel Benefits

Remote Fraud Call Center Representative - Puerto Rico

Remote Healthcare Call Center Representative

Conduent

Conduent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Data Analyst

Meh - a job but probably not a satisfying career

Director

Jobs at Conduent

Conduent reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Conduent reviews FAQs

Jobs at Conduent