Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1152) , Customer Service Representative (CSR) (278) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Customer Experience Associate (118) , Analyst (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (85) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Not many pros but ability to work from home is great." ((in 636 reviews)); "The pay was good and the trainer was the best." ((in 506 reviews)); "Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 457 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 342 reviews)); "Good work environment and people" ((in 166 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 643 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 407 reviews)); "No benefits.Everything is dropping after the split of xerox" ((in 283 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 228 reviews)); "Most managers are just horrible managers" ((in 201 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

What are the top reviewed Conduent locations?

Córdoba , Puerto Rico , Ushuaia

Conduent reviews

3.0

43% would recommend to a friend

(10,218 total reviews)

Harsha V. Agadi

36% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,218 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews

4.0

Mar 21, 2017

New, but good so far

Solutions architect

Recommend

CEO approval

Business Outlook

Pros

This company broke off of Xerox Business Services and has a renewed focus on investing in next generation technologies. So far, the energy is good and people seem to like working here

Cons

Seems like the renewed focus on employee satisfaction when some promises appeared to be broken within hours of the leadership conference.

2.0

Feb 10, 2017

All about metrics

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits are decent.

Cons

Very high-stress environment. Only interaction with management was when things went wrong. The main metric they gauge performance on is random customer satisfaction scores. If the customer called in asking for the moon, and you couldn't give them the moon, and the gave you a negative score because of it, it counted against you.

1.0

Oct 31, 2025

Conduent is not Most Liked Company

Escalations call center

Recommend

CEO approval

Business Outlook

Pros

None all bad supervisors managers and leads at Call Center all bad. Terrible company to work for. Avoid at all costs

Cons

No pay raises No cost of living increases No tuition reimbursement No 401 K match No employer contributions to 401k No XMAS GIFTS NO XMAS Bonus NO scholarships Modern day slavery No career development Stuck in dead end job Inflation exists but William Skelton the CEO is an unethical dirtbag that generates millions of dollars while taking advantage of poor employees. Tries to silence employees and prevent from discussing compensation. Make sure you know how much you and everyone else is Full transparency!! Why hide salary in violation of state transparency law. When employees take on details or short term roles the should receive the same higher pay of the position.

Viewing 304 - 306 of 10,218 Reviews

Jobs at Conduent

Remote - Customer Service Representative

Remote Benefits Call Center Representative

Medicaid Claims Data Entry Associate

Remote Healthcare Customer Service Representative

Conduent

Conduent reviews

Company ratings over time

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New, but good so far

All about metrics

Conduent is not Most Liked Company

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