Conduent reviews

3.0

43% would recommend to a friend

(10,218 total reviews)
avatar

Harsha V. Agadi

36% approve of CEO

36% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,218 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Apr 12, 2017
Recommend
CEO approval
Business Outlook

Pros

- you can work from home

Cons

-middle man providing "tech support" for one the world's largest IT companies. -if you are looking for HelpDesk style work, this is NOT it. -an immense amount to learn and do for $11.50 an hour. -learning consists of an enormous amount of policy and procedure and very little technical troubleshooting -this is much more customer service than technical support. The training consists of how to speak to customers, what tone to use, and how to turn the customers into a promotor of the company's product, with very little IT involved. - customers are generally upset, be prepared to deal with very frustrated people who will get increasingly angrier at you as the calls progress. -the logging system is not user friendly and rather complicated.

1.0
Mar 26, 2017
Recommend
CEO approval
Business Outlook

Pros

This site is making me submit five words. If you like working in massive confusion, chaos and no regard for work effort, loyalty or promises made, this is the Company for you !

Cons

Dishonest Management Massive Layoffs of Critical Employees Loyal , Hardworking Employees no Longer Valued Comp and Benefits Constantly Eliminated or Reduced

2.0
Mar 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Good atmosphere. Fun co-workers. Supervisors and management staff are somewhat laid-back, allowing for a casual air that helps lots of people thrive in the workplace. Pay is decent, and so are benefits.

Cons

The opportunity for growth is usually a blatant lie. They'll tell you that you're prepared, ready to go, and there's spots available, but if the manager doesn't like you, he'd rather let go of an asset than do something (such as promoting you, as promised) to retain you. Plus, they don't offer a lot of engagement that makes you feel like you're wanted, and an asset. The company also has a bad habit of doing things that absolutely screw over people who have worked there for years, such as raising the pay of new-hires who have been working for several months to be directly in line, or higher than the pay of someone who has worked there for years. They'll feed you lots of good words, but when the time comes to actually retain the good workers they've had for years, they don't care.

Viewing 301 - 303 of 10,218 Reviews

Glassdoor has 11,525 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.