Coldwell Banker reviews

3.9

68% would recommend to a friend

(2,194 total reviews)
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Susan Yannaccone

74% approve of CEO

66% positive business outlook

Coldwell Banker has an employee rating of 3.9 out of 5 stars, based on 2,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coldwell Banker employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

2K reviews
3.0
Jun 23, 2020

Could be better

Recommend
CEO approval
Business Outlook

Pros

Laid back environment with great coworkers and enjoyed the type of work in my department.

Cons

Management has no idea what they're doing. They came up with an idea to centralize the whole company throughout the country with no solid plan in place. They hired anybody and everyone like crazy in a short period of time resulting in poor work being done and within 2 years they laid the whole department off. All of this caused constant changes to all other departments. Lots of stress, extra work, guessing your way through.

4.0
Apr 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Oldest name and reputation in biz. The most offices and office agents. Fairly recent generation tech and systems however playing much needed catch up with others as far as concept and usability, to which there is often a glaring disconnect.

Cons

2019-2020 re-branding was really a refresh like an 80's K-car. Affiliated agents are the 2nd biggest revenue stream, paying through the teeth for redundant and abhorrent per year/month/deal mandatory legal fees, office fees, broker splits, transaction fees and client fees. Its all the same disguised as a different fee. And they all are charged. Plus they roll out training on new and updated tech and tools and you find that agents will now pay for these services which were previously free under the old tech. And then even the new pay for tech and features is a gen or two behind the curve. Forget this. The most important thing is the Brokers actually cannibalize and compete with their own agents through every conceivable way possible. Any newer school agents making waves by default just doing what they do well, showing a lick of momentum and a following, real talent for selling in these modern days and higher use of the largely underutilized systems are undermined and sold out from under in very systematic fashion. They are very upfront about it and make no real attempt to hide this fact. Their power is wielded and known. And this gratuitous profiteering is further measurably compounded by the fact there is no limit to how many agents work in one office no matter the geography and available inventory for sale. Hence they will collect aforementioned fees from everyone, one after another, as long as those agents choose to be affiliated. There can be hundreds in an office. 20% have sales. The rest peril at their own Broker's behest. Hence agents are not independent contractors. They are paying customers. The newest is that agents are coerced to join teams, so that there are whole teams paying fees and by default sharing inventory to make it seem like it works. All this to support an extraordinarily TOP heavy executive to middle management structure that remains in its own way.

Viewing 136 - 138 of 2,194 Reviews

Glassdoor has 2,823 Coldwell Banker reviews submitted anonymously by Coldwell Banker employees. Read employee reviews and ratings on Glassdoor to decide if Coldwell Banker is right for you.