Coach reviews

3.8

75% would recommend to a friend

(3,412 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Mar 22, 2013

Biggest mistake I've ever made.

Recommend
CEO approval
Business Outlook

Pros

Reasonable pay, was basically offered what I asked for.

Cons

I have never encountered such awful, petty people in my life. As a new hire to the company, I was never given a proper chance to excel. I was given a poor on boarding, over 7 days, and then was expected to assume a well seasoned management role. I understand that a lot of learning comes from experience, but to have every single misstep documented is not the correct way to teach someone. In my interview, I was told that I would be leading with a team of managers who fostered positive, family environment. This couldn't be further from the truth. Everyone, other managers included, simply looks out for themselves. One of the perks I was told about was a work/life balance. No such thing exists. I understand that it's retail, and I know you have to schedule for the business, but there is no reason that I should be at work until 10pm every Friday and Saturday of the month when there is a team of 5 managers. The store manager bullies all of the associates and the managers, she . And the district manager? She says she is available for anything we may need, however, simply ignores emails.

3.0
Mar 22, 2013

Structured Environment

Recommend
CEO approval
Business Outlook

Pros

Has 400+ stores and has global recognition; Great Discount, and good benefits; looks good on your resume; gain a lot of product knowledge and clientele experience

Cons

very structured-almost to the point that you feel like a number; only as favored as your last accomplishment; mid-to-senior management is not inspirational and are always looking for the negative without peppering in some praise.

2.0
Mar 19, 2013

Great people, poor upper management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All cross functional team members are bright, productive partners who work together to achieve a goal. There is a lot to learn from the process-driven atmosphere at Coach.

Cons

Upper management does not support middle management or provide the tools to be successful. Design can be unrealistic of what is achievable within the timeline provided.

Viewing 3184 - 3186 of 3,412 Reviews

Glassdoor has 3,753 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.