Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

75% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (938) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Great benefits and discounts as an associate" ((in 225 reviews)); "Good pay id willing to work hard" ((in 199 reviews)); "Great team and people there" ((in 188 reviews)); "Great bonus and incentive opportunity." ((in 95 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 94 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 155 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 137 reviews)); "Long hours and hardly any days off" ((in 107 reviews)); "And no work life balance." ((in 72 reviews)); "Need to tell your name to customers to note down sales even though there’s no commission" ((in 67 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)

Todd Kahn

86% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Feb 23, 2014

It was pretty much a popularity contest.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The bonuses and coach bucks were a very nice incentive.

Cons

If you weren't liked, you are going to feel it when it comes to schedule making.

2.0

Feb 18, 2014

Inconsistent leadership

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great HR partner who taught me a lot and the DM who recruited me was outstanding.

Cons

Other managers were not as good. They lacked professionalism or made poor decisions. I expected more from such a great brand. It is the only company I've worked for that would have too many associates work at once which was intimidating to customers.

3.0

Feb 17, 2014

Great experience in managing structure

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, Selling and Managing Structure, Employee Discount

Cons

No movement within company, no recognition, creativity, or self expression

Viewing 3055 - 3057 of 3,415 Reviews

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It was pretty much a popularity contest.

Inconsistent leadership

Great experience in managing structure

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