Cisco reviews

4.1

83% would recommend to a friend

(33,577 total reviews)
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Chuck Robbins

79% approve of CEO

68% positive business outlook

Cisco has an employee rating of 4.1 out of 5 stars, based on 33,577 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cisco employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

34K reviews
1.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Some good HR policies, Great products and engineering teams

Cons

Corruption leaders, entire bands of leaders in Supply Chain lack vision. A LOT of infighting, politics, backstabbing making life horrendous for performers. Promotions are only based on who you know. Not an environment for professionals at all. There are gangsters that run GMO and they go hand-in-hand with counterparts in IT. Senior leaders in Supply Chain are routinely fired for corruption. one was recently arrested for 9.3 mil corruption. This culture is widely prevalent. AND SCO is supposedly the best run organization across Cisco (imagine that). A lot of job (role) duplication at work, diluting ownership. Whoever shouts louder wins (usually). They talk a lot about collaboration culture but it is passive aggressive and lot of command and control.

5.0
Dec 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Cisco is very good employer - great workplace, great team, great learning opportunities, great compensation packet. One of the best employers I ever worked for. My salary increased more than 2 times during 10 years. I worked in customer support organization (Cisco TAC). Work options are flexible, it is possible to work from home when necessary. Also there is some flexibility in choosing work locations (depends on position), or working from other company offices worldwide temporarily. Medical benefits cover the whole family for full-time regular employees (but not for contractors). Higher grades benefits also include either car allowance, or corporate car. Multi-national and multi-cultural environment at work. All vacations and PTO are respected very carefully, people are not called on vacations. In case of staff reduction, compensation packet (salary for a few month) is paid.

Cons

Getting a promotion (grade increase) in Cisco is very difficult and very slow. You need some outstanding achievements beyond your normal work responsibilities to get it. I got mine after 4 years there. Not many people got it event after many years of employment. In customer support organization (TAC), you will have pretty narrow and specific area of expertise, knowing only the thing you support and nothing else. This would cause real difficulties when you want move anywhere from the support (even within the company). Narrow scope of expertise is not demanded in modern world, and you will need to take your own efforts to make it wider, if you want to get another job. When Cisco thinks it needs staff reduction, it takes it easy. If specific persons or team are no longer matching current business needs of the company, they are dismissed quickly.

2.0
Apr 1, 2015

Collaboration Group at Cisco has a lot of dysfunction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

IMPORTANT - Different divisions within Cisco are vastly different from one another, my advice is to make sure you know if a GlassDoor review is relevant to the job that you are applying to. I work in the Collaboration Technology Group (CTG) which includes WebEx, TelePresence, IP Phones, Jabber and Spark (aka Project Squared). The Pro's of CTG are: (1) Typically your co-workers are great people. My immediate team, for example, is one of the top group of peers I've had in my whole career. They are smart, qualified and everyone cares about each other (2) The Collaboration Group has some really interesting products, there is a very good chance you'll work on something that is relevant and that you'll be proud to have on your resume (3) Cisco offers great benefits. I can almost guarantee you won't find a company that can beat what you get for being a full time employee (Medical, flexible work, 401k matching, etc)

Cons

The con's of working within the Collaboration Group: (1) At the VP and Director level Cisco is competitive and tumultuous, more so than any company where I've worked in 20+ years. In the last 5 years there have been 4 different Senior Vice Presidents and with each change there has been a lot of churn and changing of priorities. (2) There is a ton of in-fighting between groups (aka BUs or business units). Basically every Director and VP is incented to compete against ever other Director and VP for budget, resources, attention from executives & the sales force, etc). While this sounds normal for a large corporation, the stakes are high. Winners build set their own agedas and losers can not control their own products and often are subject to yearly layoffs. The bottom line is almost none of the teams are rowing in the same direction, rather everyone competes against each other. (3) Most importantly Cisco has a yearly layoff. Every July/August for the last 6 years the company lays off a large number of people. In that time the company has laid off more than 20,000 people and yet the number of employees is larger than ever. I've seen entire product teams get cut when other teams could sorely use the talented people that were let go. I know someone who got an Outstanding yearly review (which is only given to 6% of people at Cisco), and he was laid-off just a week later. Normally you think of a large company as being more stable than a small one, but Cisco is not at all stable (4) It's very hard at all levels to move up at Cisco. If you are a manager who wants to become a director it's very difficult, the best way to be a director at Cisco is to be at a company that Cisco buys. If you are a Tech Lead who wants to become a Senior Tech Lead the competition is fierce - I know several engineers that have been trying for years to make the next step.

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