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      Cielo

      Engaged Employer

      Cielo reviews

      3.6

      67% would recommend to a friend

      (1,577 total reviews)
      avatar

      Marissa Geist

      68% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Cielo has an employee rating of 3.6 out of 5 stars, based on 1,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      2K reviews
      4.0
      Jul 10, 2024

      Good People Company

      Technology consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees are passionate about the work & the company generally does have the best interest of the people.

      Cons

      They are currently down-sizing and there isn't much room for personal growth in the company.

      avatar
      Cielo Response
      1y
      Hello, this is Elaine Orler, SVP – Consulting. Thank you for taking the time to share your experience working at Cielo. We appreciate your candid feedback, both positive and constructive. I'm pleased to read your reflections on how our teams are passionate about their work and that you believe Cielo generally aims to act in the best interest of our people. I want to assure you that we remain committed to investing in our talent and providing pathways for professional development. While it's true that we've had to make some difficult decisions recently to position the company for long-term success, we are actively working to create new opportunities as business conditions improve. Thank you again for your feedback if there is anything else you’d like to share you can reach me directly at Elaine.Orler@cielotalent.com.
      1.0
      Jul 4, 2024

      Lack of Support and Inefficient Processes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. The company offers a global perspective and exposure to a diverse set of payrolls. 2. Some colleagues are supportive and collaborative, providing a semblance of a team environment. 3. The job was fully remote, offering flexibility and the ability to work from anywhere.

      Cons

      1. Lack of Trust and Support: My experience was marred by a significant lack of trust from management. There was minimal support provided for the tasks I was responsible for, making it difficult to perform effectively. 2. Inefficient Processes: Many tasks were manual, which not only increased the workload but also the potential for errors. Despite highlighting these issues, no meaningful steps were taken to streamline processes. 3. Poor Management: My manager had limited understanding of effective management practices, resulting in a disconnect between communication and actions. 4. Work Politics: There were significant work politics at play, which impacted the overall work environment and my ability to perform my role effectively.

      avatar
      Cielo Response
      1y
      Hi, this is Cherice Schmidt, EVP – Client Services. Your feedback is greatly appreciated as it provides us with valuable insights for improvement. We take all reviews seriously, and it is disheartening to learn about the unsatisfactory experience you had with our organization. Every employee deserves to feel valued, supported, and empowered to perform their best, and it appears we have fallen short in your case. I would be interested in hearing more about your suggestion on improving processes and reducing manual tasks, as I'm confident this would benefit many of our employees. If you feel comfortable, please feel free to contact me directly at Cherice.Schmidt@cielotalent.com. We are actively working with our managers to equip them with the necessary tools to coach their teams effectively, build trust, and foster a supportive and inclusive working environment. This includes providing inclusive leadership training and implementing respect at work frameworks. While we cannot undo your experience, I hope that the steps we are taking will lead to meaningful improvements for our current and future employees. Thank you again for your candid feedback. It will undoubtedly help us continue to grow and improve as an organization.
      4.0
      Jul 2, 2024

      Great place

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place. Fun and respectful environment. Supportive and great communcation

      Cons

      could improve sometimes the communication of some specifics.

      avatar
      Cielo Response
      1y
      Hi there, this is Sally Hunter, EVP – Revenue Strategy. Thank you for taking the time to share your experience working at Cielo. It’s great to see you have so many positives about your time working here so far. Could you provide some additional details on the types of specifics where you've experienced communication challenges? This will help us better understand the areas for improvement. If you are comfortable sharing, you can contact me directly at Sally.Hunter@cielotalent.com. Thank you again for your contributions
      Viewing 262 - 264 of 1,577 Reviews
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      ReviewsCielo reviews

      Glassdoor has 1,930 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.