Cielo reviews

3.6

67% would recommend to a friend

(1,577 total reviews)
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Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
4.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Great environment to work in.

Cons

Nothing as such in particular

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Cielo Response
1y
Hi there, this is Rachel Cote, VP – Client Services. Thank you for sharing your experience working at Cielo. Our goal has always been to empower our people to take ownership of their roles and contribute to the organization’s success. I see that reflected in your comments and look forward to continuing to support your continued growth with us.
2.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

- Pay and unlimited PTO - Birthday off - Work anniversary off

Cons

- Micromanage - Unrealistic Expectations in work load - Lack of communication from Management - Too many meetings daily/weekly - No accountability from upper management - Ever changing processes - Culture

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Cielo Response
1y
Hello, this is Molly Thiel, Chief Operating Officer. Thank you for taking the time to share your personal experience. I’m pleased you found value in our compensation package and additional paid time off benefits – these are an important part of our strategy to ensure everyone is recognized and has appropriate time away from work to recharge. I acknowledge your additional comments, however, it’s disappointing that your experience was negatively impacted by these factors. We always strive to be transparent with our teams and welcome constructive feedback. These are valuable insights that we will carefully consider as we continually work to improve our company culture and employee experience. If you are open to further discussion, I would welcome the opportunity to speak with you confidentially about your time at Cielo. You can contact me at Molly.Thiel@cielotalent.com. Your perspective could help us better understand and address the issues you faced during your tenure.
5.0
Aug 8, 2024

All good

Recommend
CEO approval
Business Outlook

Pros

I love working here at Cielo.

Cons

Baaaaad law benefits for mex employees

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Cielo Response
1y
Hi, this is Jen Santoleri, VP of Client Services. I wanted to personally thank you for sharing your feedback. It’s wonderful to hear how much you enjoy working at Cielo, and your positive sentiments are truly rewarding to read. While I don't have specific information on benefits in Mexico, I will ensure that your comments are forwarded to the appropriate teams for their review. Thank you once again, and I hope your journey with Cielo continues to be fulfilling and supportive.
Viewing 235 - 237 of 1,577 Reviews

Glassdoor has 1,930 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.