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      Cielo

      Engaged Employer

      Cielo reviews

      3.6

      67% would recommend to a friend

      (1,573 total reviews)
      avatar

      Marissa Geist

      68% approve of CEO

      53% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Senior management

      3.1

      Career opportunities

      Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Aug 22, 2014

      No understanding of culture outside US

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good flexible working practice Great talent

      Cons

      Little or no understanding or appreciation of cultural nuances Chaotic management style All the decisions are made behind closed doors Lack of collaboration, openness and transparency Lack of clarity and direction When we were Ochre House, there was an an amazing culture that encouraged creativity, autonomy and encouraged people to flourish. Since we became Cielo, its a stifling, controlling and mico managed culture! Values are just a mash up of words - they don't mean anything anymore

      avatar
      Cielo Response
      11y
      Thank you for sharing your honest feedback. We assure you that we value all insights into how we can continuously improve for our employees.
      3.0
      Aug 13, 2014

      Your Experience will Depend on Your Manager and Your Client

      Senior recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've waited an extended amount of time to write this review so I could be as objective as possible. -If you get a great Manager and a great Client, you will love Cielo (Pinstripe). They really do practice the 'We Become You' phrasing they use, so I often felt like I was an employee of the Client. Which was great, when you had a great Client. -They did provide me ample notice to wrap up my assignment and find a new opportunity. Unfortunately at the time they'd lost one of their key 'Business Development' professionals, so there was nothing internal for me to consider that was appealing. -A great program has been developed to train Coordinators on Recruiting. This is great for the company and for entry level talent to learn from Recruiters. -Great way for fresh out of college folks to learn more about Recruiting -If you are not rolled out the door when you're rolled off a client, you get the opportunity to work with several different clients. Which is great if you love learning to work with several different company cultures, source for a variety of different positions, solve a lot of really complex recruiting problems, etc. -CEO is fantastic! She has the absolute best energy! I'm really hoping that she doesn't know a lot of the 'day-to-day' misgivings of some of the Client Service Managers/Directors towards the Recruiters/Coordinators. -I loved the Recruiters/Coordinators on my team. I hope to have the opportunity to work with many of them again.

      Cons

      - compensation is not great. You can make much more by going elsewhere. I actually tripled my salary when I left (well, when I was 'rolled off my client') - Unfortunately, these great Managers and Clients (mentioned above) generally leave Pinstripe (Cielo), so you're left with Client Service Directors who function mostly as robots with no Recruiting experience whatsoever asking you to churn out meaningless reports for which they are not able to articulate the function of. They are Account Managers. If you interview with a Manager who has Recruiting experience and they stay with Cielo, hang on tight and try to follow from Client to Client. These Managers are golden. -There are some great managers and there are some horrible managers. I had both. Unfortunately the horrible ones are still there (All but 1 of the great managers has left). -Did not feel that my contributions were valued whatsoever. I made them a great deal of money and then was disposable. -They heavily use Career Builder (or they did). No one puts their resumes on Career Builder or Monster anymore. If they do, they're not generally the quality of individual that companies are looking for. Look to invest in better technology tools for the Recruiters to use so they're set up for success. -Work/Life Balance is definitely an issue. I believe there may have even been a few cases of individuals being asked to work overtime and not marking this on their time card. This is extremely concerning and I hope that Cielo looks in to this issue if they look in to absolutely nothing else from my review.

      avatar
      Cielo Response
      11y
      Thank you for such a thoughtful response. We truly value input from our alumni and appreciate that this feedback contains actionable items for our leadership teams.
      4.0
      Jul 25, 2014

      Fun Culture

      Interviewing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of room for career advancement and management is ready to help challenge you and develop new skills. Fun culture. You can wear casual wear on Friday including tennis shoes. You can also wear jeans all week long with a dressier top.

      Cons

      Pay seems lower compared to industry standards.

      avatar
      Cielo Response
      11y
      Thanks for sharing your thoughts about working at Cielo and your advice for our management team. We agree that our fun culture and dress code sets us apart! Also, we regularly review our compensation and benefits packages to ensure that they are competitive within our industry and the markets we serve.
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