Does Cielo pay their employees well?

According to anonymously submitted Glassdoor reviews, Cielo employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Cielo. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Cielo?

67% of Cielo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cielo 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Cielo?

Recruiter (315) , Senior Recruiter (122) , Talent Acquisition Coordinator (99) , Recruitment Specialist (80) , Talent Acquisition Specialist (34) , Interview Specialist (32) , Client Services Manager (24) , Delivery Lead (22) , Senior Recruitment Advisor (20) , Sourcing Specialist (20) , Manager (19) , Onboarding Specialist (16) , Senior Talent Acquisition Coordinator (16) , Specialized Talent Administrator and Coordinator (16) , Sr. Recruiter (16)

What are the pros of working at Cielo according to real employee reviews?

"Great people and experience that will set you apart" ((in 95 reviews)); "Great culture and company in general" ((in 94 reviews)); "work life balance is good" ((in 85 reviews)); "Flexible work from home arrangement" ((in 70 reviews)); "Good benefits; Work" ((in 66 reviews))

What are the cons of working at Cielo according to real employee reviews?

"Constant layoffs (or should I say "adjustments")" ((in 56 reviews)); "Tenured employee has low salary rather than new employee" ((in 42 reviews)); "No bonuses anymore." ((in 26 reviews)); "applicable client training is lacking on new accounts" ((in 24 reviews)); "Lack of communication was frustrating" ((in 15 reviews))

What are employees saying about Cielo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cielo layoffs and their outlook for job security at Cielo in 2026.

Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)

Marissa Geist

68% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.4

Compensation and benefits

3.3

Senior management

3.1

Career opportunities

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 30, 2025

CSM

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Culture, flexibility, people, salary and opportunity

Cons

More, benefits, Branding, and community works

Cielo Response

1y

Hi, Marita Hazeldene VP of Client Services here. Thank you for such a fantastic review! I completely agree that all the “pros” listed are well worth celebrating. As for your additional comments, I’m not sure what you mean by branding? This may be a good topic to raise with your leader or in one of our regular employee surveys. Regarding the community aspect, I highly recommend getting involved with your regional Celebrate Cielo Team or explore our range of Employee Network Groups. There are plenty of groups you can join to align with your personal values! We also have the Cielo Volunteer Day, which is a great way to give back to your community. If you want to know more, please explore the intranet or you are welcome to contact me via Teams and I can point you in the right direction. Thanks again!

4.0

Jan 28, 2025

Great place to worm

Ta coordinator

Recommend

CEO approval

Business Outlook

Pros

Work life balance Same benefits as the other org

Cons

No christmas eveng this year, no gifts

Cielo Response

1y

Hi there, this is Rachel Cote, VP of Client Services. It’s great to hear your positive feedback on the benefits at Cielo. We understand the importance of celebrating the end of the year, and while we may not traditionally offer gifts, we always encourage our teams to find their own unique ways to celebrate and appreciate each other. Many of our teams did get together to celebrate the end of the year, which is wonderful to see! Thank you again for sharing your thoughts and for being a valued part of Cielo.

4.0

Jan 28, 2025

Flexible, Employee Focused company

Client services manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Employee Focused, incredibly flexible schedule, strong upper management

Cons

Benefits aren't that great, raises and bonus' seem to decrease year over year even if your specific client is doing well.

Cielo Response

1y

Hi, this is Eric Dunlap, SVP of Client Services. Thank you for sharing your energizing feedback. We take pride in placing our people at the heart of everything we do because they are why we exist. We understand that benefits are an important aspect of any role so if you have specific questions, I encourage you to connect with your leader or your talent management business partner to discuss them further. Thank you again for being a part of our team.

Viewing 145 - 147 of 1,573 Reviews

Jobs at Cielo

Bilingual Senior Recruiter

Argentina

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CSM

Great place to worm

Flexible, Employee Focused company

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