Cielo reviews

3.6

67% would recommend to a friend

(1,576 total reviews)
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Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Aug 22, 2016
Recommend
CEO approval
Business Outlook

Pros

- Work from home (Flexible work arrangement) - Paid time off - Some clients make it worthwhile

Cons

- No work life balance (No life in general, since it's all about work) - Low pay (way below market rate) - High promises of bonus but it's not fulfilled - Poor account management (CSMs can't how to say no to client) - SLAs are unrealistic - Very very very bottom line driven (Financial targets are part of our KPI) - Recruiters who screws up account get promoted (Favouritism is a real problem) - Micro-managing, demanding and rude clients - Overwhelming workload

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Cielo Response
9y
Thank you for sharing your honest feedback with us. Your comments will be escalated to leadership and used to improve the experience for you and other employees.
2.0
Aug 22, 2016

RPO Recruiter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Ability to work from home -Great teammates willing to work together -Brand

Cons

-Pay is terrible relative to the market. I instantly had job offers making 10-20% more than what I was previously earning with Cielo. -Absolutely no work life balance. 50-60 hour weeks were the norm. -A "client is always right" mentality. I rarely saw pushback on a client when the recruiters were being verbally abused.

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Cielo Response
9y
Thank you for sharing your honest feedback. We assure you it is shared with leadership as we value all insights into how we can improve for our employees.
1.0
Aug 15, 2016

Recruiter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote reporting. Get to work with different clients. Flexible working. Work closely with client and learn recruitment in a corporate environment.

Cons

Management only looking at profit. Director recruit Recruiter without verifying salary. Still employ employee with fail reference check and integrity issue. Unfair loading of jobs, recruiters in favour work less, recruiters not in favour overloaded. Able to sweet talk Director will promote faster. Director use dirty way to trick applicants to accept lower or at current pay.

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Cielo Response
9y
Thanks for sharing advice with our management team. We’re disappointed that your experience with our management team was not as you hoped and wish you the best in your career.
Viewing 1420 - 1422 of 1,576 Reviews

Glassdoor has 1,929 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.