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      Cielo

      Engaged Employer

      Cielo reviews

      3.6

      66% would recommend to a friend

      (1,579 total reviews)
      avatar

      Marissa Geist

      67% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Cielo has an employee rating of 3.6 out of 5 stars, based on 1,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      2K reviews
      4.0
      May 14, 2018

      Senior Recruiter

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good leadership Advancement opportunities Ability to take control of your own career

      Cons

      Contracts can disappear and you have to hope to find a new account to work on. Benefits (medical) isn’t the best.

      avatar
      Cielo Response
      8y
      Hi, this is Tara Cassady, Senior Vice President of Client Services. I'm happy to hear you have recognized the opportunity to take control of your own career at Cielo. As far as account transitions go, they do happen, and we do our best to communicate with our teams early and often, and to offer other internal positions when they are available. I welcome the opportunity to discuss your feedback about this, as well as our total compensation and rewards package. My door’s always open, or you can email me at tara.cassady@cielotalent.com.
      4.0
      May 7, 2018

      Always changing!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great PTO benefit Great training program Flexibility Smart people

      Cons

      Workload is not manageable Too much change at times Pay is very low

      avatar
      Cielo Response
      8y
      Hi, this is Marissa Geist, Managing Director for the Americas. The things you define as pros to working at Cielo are spot on - we do have smart people and an amazing training program. Our PTO and flexibility are built into Cielo's total rewards program to proactively recognize you for your hard work. If you feel as though you need support, please connect with your manager or I'm available, too! Please contact me any time at marissa.geist@cielotalent.com.
      4.0
      May 6, 2018

      Recruiter

      Recruiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great work st home benefits -Never felt micromanaged as long as results was being delivered. -Felt like a valued team player with client

      Cons

      -Training gaps The initial training lacked need to know process/procedures to complete job. I remember the first day once training was over and client was "live" I sat in my at home office thinking what am I doing. I have a very strong drive and ambition to succeed so I found the resources needed to be successful. Not all employees are wired this was hence some of the turn over. Management at a lower level such as CSMs or CSD are not knowledgeable or trained probably of what happens in the ditches.

      avatar
      Cielo Response
      8y
      Hi, this is Tara Cassady, Senior Vice President of Client Services. Everyone should feel valued for the work that they do, so I'm glad to hear that was your experience at Cielo. I'm disappointed to hear, however, that you felt your initial training was lacking. We do move quickly from the start but owe it to our people to provide quality, thorough training up front. We are reimagining our onboarding process this year, with hopes of alleviating some of what you mentioned in your review. I'd love the opportunity to speak to you more about your advice to management. I do agree, it takes a team to deliver results and we value the work of our IS and RS team. We couldn’t do it without them. Please contact me any time at tara.cassady@cielotalent.com or 262-439-1428.
      Viewing 1246 - 1248 of 1,579 Reviews
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      ReviewsCielo reviews

      Glassdoor has 1,935 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.