Cielo reviews

3.6

67% would recommend to a friend

(1,573 total reviews)
avatar

Marissa Geist

68% approve of CEO

53% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
5.0
Jun 2, 2025

Nice remote work

Recommend
CEO approval
Business Outlook

Pros

Flexible schedules and interesting clients to service.

Cons

Metrics oriented, sometimes work life balance.

avatar
Cielo Response
11mo
Hello, this is Dawn Rauhe, VP of Client Services. Thank you for sharing. We frequently hear in feedback that the flexibility we offer is deeply valued and it’s something we are genuinely proud to support. Ensuring our people have the space to rest and recharge is not just a benefit, but a priority. If at any point you feel this isn’t your experience, I encourage you to connect directly with your leader so we can explore ways to better support you. We’re committed to creating a culture of open dialogue. Whether through formal engagement surveys, informal Coffee Chats with senior leaders, or direct conversations, your voice matters. If there is anything you’ve hesitated to share through those channels or if you have additional ideas or recommendations, I would welcome the opportunity to hear from you personally. Please reach out to me at Dawn.Rauhe@cielotalent.com.
1.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible PTO Remote Good work/life balance

Cons

Management Culture Layoffs Pay Lack of communication

avatar
Cielo Response
11mo
Hello, this is Cherice Schmidt, EVP of Client Services. Thank you for taking the time to share your experience with us. I appreciate your feedback and the insights you’ve shared here. It’s encouraging to hear our efforts to support work-life balance and encourage flexibility are valued. I also acknowledge there is further context to your concerns and while we continually evaluate and work to improve, it would be great to learn more from your personal experiences as we take this into consideration to refine our strategies moving forward. You can reach me at Cherice.Schmidt@cielotalent.com if you are comfortable sharing further. Thank you for your contributions during your time at Cielo, and I wish you every success for the future.
5.0
May 29, 2025

Very good

Recommend
CEO approval
Business Outlook

Pros

health insurance, work from home

Cons

none none none none none

avatar
Cielo Response
11mo
Hello, this is Joanna Brownson, Director of Shared Services. I'm glad you appreciated many aspects of Cielo, especially the flexibility to work where needed. Best of luck in your next role!
Viewing 97 - 99 of 1,573 Reviews

Glassdoor has 1,923 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.