Cielo reviews

3.6

66% would recommend to a friend

(1,578 total reviews)
avatar

Marissa Geist

67% approve of CEO

51% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Feb 14, 2024
Recommend
CEO approval
Business Outlook

Pros

I love working with my coworkers. We all worked remotely from different timezones. Plenty of flexbility

Cons

-Pay is terribly low -high turnover due to outsourcing from India and the Phillipines -work culture is not what it used to be

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Cielo Response
2y
Hi, this is Dan Bates, SVP - Global Talent Operations. I appreciate you have reflected on the great connections you had with your colleagues and the benefit of working remotely, but it's a shame to see you leave the organization feeling negatively about your experience. We are proud to have the opportunity to support our employees in India and the Philippines, as this helps us to invest in the right talent while supporting the increasing number of clients we have in these locations. We also acknowledge and appreciate the energy and commitment our people give to their roles at Cielo, and aim to ensure this is reflected in their compensation and bonus. If you would be willing to talk openly about your time here with me directly, and in confidence, I would like to offer that chance for engagement. You can contact me at Daniel.Bates@cielotalent.com. Thank you.
4.0
Feb 13, 2024

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture and working environment

Cons

Little increase/ minimal amount of increase when promoted

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Cielo Response
2y
Hello, this is Yvonne Baumgartner Muckly, SVP - Strategic Accounts. I appreciate your dedication and commitment to Cielo over the last few years. Creating a supportive and engaging workplace is something we continually strive for, and it's great to know that it's being recognized by our team members like yourself. I understand the importance of recognizing and rewarding our employees for their hard work and contributions, our teams continue to ensure our compensation packages align with our commitment to fair and competitive practices. If there is anything else you'd like to share, you are more than welcome to connect with me directly through Teams or Yvonne.Baumgartner@cielotalent.com. We value your input and are committed to continually enhancing our employee experience.
4.0
Feb 10, 2024
Recommend
CEO approval
Business Outlook

Pros

People and values at Cielo are very employee centric. A collaborative working environment and work life balance.

Cons

Growth can be slow as a Recruiter (external). Salary hike is very low.

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Cielo Response
2y
Hi there, this is Dominica Lucas, VP - Client Services. I love your reflections on Cielo's values, our people are central to all that we do here and it's great to know this is something you've experienced. For support with growth and development within your role, I encourage you to connect with your leader, update your skills and knowledge on the internal careers site to be notified of any new roles that may interest you, and take a look at the classes offered by the Talent Development team for training. If there is anything else you'd like to share, you can connect with me via Teams or Dominica.Lucas@cielotalent.com. Thank you again for taking the time to share your thoughts, we look forward to continuing to support you in your role.
Viewing 349 - 351 of 1,578 Reviews

Glassdoor has 1,934 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.