Cielo reviews

3.6

67% would recommend to a friend

(1,578 total reviews)
avatar

Marissa Geist

68% approve of CEO

52% positive business outlook

Cielo has an employee rating of 3.6 out of 5 stars, based on 1,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cielo employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible work hours Unlimited time off

Cons

No raises False promises No opportunity to move up

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Cielo Response
2y
Hello, this is Kirsten Mayer, EVP – People & Culture. I appreciate your honesty and value your insights, as they help us identify areas for growth and make necessary changes. I personally believe in the importance of recognizing and rewarding our employees for their hard work and dedication and would like to clarify that we are currently in the midst of our merit period, and eligible employees have received a bonus this quarter. I encourage you to reach out to your leader or the Corporate Services team to discuss any concerns you may have regarding compensation or career growth opportunities. I want to assure you that Cielo values the talent and expertise of our employees across all regions, including North America. Our hiring decisions are based on a variety of factors, including skills, experience, talent requirements and cultural fit. We continuously strive to create a diverse and inclusive workforce that represents the global communities we serve, and responding to what our clients need is important to us. We also believe in open and transparent communication and want to ensure that everyone’s voice is heard. Again, I encourage you to engage in open and constructive dialogue with your manager or you are welcome to contact me at Kirsten.Mayer@cielotalent.com to address any specific issues you may have. Thank you again for sharing your thoughts. It’s important to highlight that your feedback is important to us as we continuously work towards improving our employee experience.
5.0
Mar 23, 2024

Growing culture

Recommend
CEO approval
Business Outlook

Pros

Collaborative environment, partners with customers well.

Cons

Requires high level of multi tasking, must be good at understanding customer needs as well as company; this can be difficult for some.

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Cielo Response
2y
Hi, this is Rick Rosario, VP – Client Services. I'm so glad to hear that you left feeling energized by our culture! It's crucial that we support our people in a way that helps them thrive, which ultimately help us provide an exceptional service to our clients. I appreciate that high pressure and workloads can be challenging for some individuals, but we also believe that it presents an opportunity for personal and professional growth. Leadership here are committed to providing the necessary support and resources to help everyone succeed in their roles. I would encourage anyone who is worried to reach out to their leader. If you have any additional comments, you can contact me directly at Rick.Rosario@cielotalent.com. Thank you again for your time and for being a part of the team.
4.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Teams work hard and there's a lot of opportunity.

Cons

Retirement benefits are less than desirable.

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Cielo Response
2y
Hi, this is Dawn Rauhe, VP – Client Services. It's important that we champion a work environment that prioritizes work-life balance, safety, and empowers our people to perform at their best. Thank you for the recognition of our teams and the various opportunities we offer for development. If you have any additional feedback I recommend contacting our Corporate Services team. You are also welcome to connect with me at Dawn.Rauhe@cielotalent.com.
Viewing 322 - 324 of 1,578 Reviews

Glassdoor has 1,932 Cielo reviews submitted anonymously by Cielo employees. Read employee reviews and ratings on Glassdoor to decide if Cielo is right for you.