Choice Hotels reviews

3.5

61% would recommend to a friend

(1,124 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Oct 27, 2016

Good for a quick job. Move on asap

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Driving the shuttle you earn tips. You meet people from all over the world. You work independently. The pay is above min wage.

Cons

High turnover. Manager finds is always negative and will never appreciate your hard work . You will work weekends forever and if someone calls In sick then someone else will be working 16 hours. No benefits. No future. You will be tormented on your days off or when your not clocked in. Some of the women there are evil, hateful and will backstab and make up lies about you.

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Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
1.0
Sep 27, 2016

Unfair Pay - Based on Gender

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The CEO does a great job of communicating with all the associates. They are also making a LOT of personnel changes which makes it seem like the overall company is being positioned to be something else.

Cons

As an insider at the corporate headquarters I know, beyond the shadow of a doubt, that the HR Dept. does not pay women fairly compared to men so why should we believe the rest of the company does.

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Choice Hotels Response
9y
Thank you for your feedback. We’re happy to hear about your experience with our in-company communication, and thank you for sharing your concerns regarding equal pay. We will share your review with our HR team and leadership.
4.0
Sep 8, 2016
Recommend
CEO approval
Business Outlook

Pros

sensitive to work/family needs and working at home some days. Performance reviews recognize accomplishments, BUT 90% of people are expected to work in the top of the bell curve and receive only moderate performance ratings. Great office, new, nice amenities and location in Rockville with lots of free parking and Red Line nearby. Affiliations with local gym and many restaurants nearby.

Cons

Pressure to pick up pace, get more work out of people and provide only moderate increases and bonus levels.

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Choice Hotels Response
9y
Thank you for leaving this review! We’re happy to hear you like our perks and our flex time policies. Choice values work-life balance, and it’s nice to see that reflected online. We’re also taking note of your constructive feedback as well; we appreciate your thoughts.
Viewing 223 - 225 of 1,124 Reviews

Glassdoor has 1,232 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.