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      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

      3.5

      61% would recommend to a friend

      (1,124 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      3.1

      Work/Life balance

      3.1

      Senior management

      3.0

      Compensation and benefits

      Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Feb 17, 2018

      Decent company. Low pay, lack of caring for employees, horrible customer service

      Night auditor/front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee discount is pretty nice. It depends where you go and when to what discount you get. Sometimes, it's not worth using as some of the hotels offered are downright nasty. Get to meet different people from all walks of life Gain valuable experience in the hospitality industry

      Cons

      Low pay Have to deal with occasional rude and unhappy customers no matter what you do Because many if not all Choice Hotels are run independently, some areas offer better working environments than others. Unfortunately, mine isn't great.

      avatar
      Choice Hotels Response
      7y
      Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
      3.0
      Feb 13, 2018

      Nice location

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      the pros are that you have the ability to travel and the company is big on team activities to help with employee engagement.

      Cons

      There are too many pockets of departments where everyone stays separate from each other

      1.0
      Jan 4, 2018

      Guest Service Agent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I can think of.

      Cons

      No time off Low pay No benefits

      avatar
      Choice Hotels Response
      8y
      Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
      Viewing 205 - 207 of 1,124 Reviews
      Related searches: Choice Hotels jobs | Choice Hotels salaries | Choice Hotels benefits | Choice Hotels interviews
      ReviewsChoice Hotels reviews

      Glassdoor has 1,232 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.