Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 83 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 44 reviews)); "Great opportunity and culture there" ((in 41 reviews)); "Great staff all the time" ((in 24 reviews)); "Friendly work environment." ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"Low pay and no forward opportunity" ((in 49 reviews)); "there was bad management." ((in 48 reviews)); "It takes long time to be full time worker and no benefits" ((in 43 reviews)); "Low salary and limited scope for growth" ((in 20 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Mar 23, 2016

Management is a joke. Company run by jokers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Used to be good. Work from home options depending on who is your 'manager' and how much you 'impress' them.

Cons

People with no much technical knowledge can easily go up to manager levels just by doing stuffs that is completely irrelevant to your job. Please your supervisor and there you become a supervisor. Real hard work and talent has no value.

3.0

Mar 18, 2016

Weak upper management with frequent re-org

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work-life balance, great colleagues, Great knowledge resource.

Cons

Poor Management, Frequent Reorganization, Hard to get hold off managers.

1.0

Mar 4, 2016

Corporate Greed on Display-Outsourcing to third world countries

Trainer

Recommend

CEO approval

Business Outlook

Pros

None, unless you enjoy going to work everyday not knowing if it will be your last! It used to be a great American success sort but they can't say that anymore.

Cons

They outsource to third world countries so they can take advantage of poverty levels so they can pay very low wages while the BIG Boys such as Steve Joyce and the executive team rake in million dollar salaries and bonuses. I know because I am one of the trainers they sent to the third world countries to train them to do the job. They lied to me all along the way and assured me that there would be no layoffs as a result and that they were going to send current employees home to work in their work from home program. In December 2012 they closed the call center in Colorado and I was layer off along with 250 of my coworkers.

Viewing 139 - 141 of 1,123 Reviews

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Jobs at Choice Hotels

Housekeeping Laundry Aide