Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 82 reviews)); "Good work life balance (depending on the team you're working for)" ((in 48 reviews)); "The people and culture at Choice are great!" ((in 46 reviews)); "Friendly staff to work for." ((in 23 reviews)); "A great team at the hotel!" ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 50 reviews)); "there was bad management." ((in 48 reviews)); "part time work and low pay" ((in 44 reviews)); "Low salary compared to other in market" ((in 20 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

La Plata , Quilmes , Buenos Aires , Salta

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,124 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Mar 14, 2024

Nice People, Antiquated and Unorganized

Revenue manager

Recommend

CEO approval

Business Outlook

Pros

The people were mostly quite nice and well intentioned.

Cons

Little to non-existent training, Hotels do not like working with Choice because they are very unhelpful and only recommend "submitting a ticket" The chance of the ticket getting lost is high and getting responded to is low. Systems are antiquated - I felt i was working in the 1990s. Everything is very unorganized and the right hand does not know what the left hand is doing.

Choice Hotels Response

Thank you for providing your thoughts. We will share your feedback with our Human Resources team.

5.0

Mar 11, 2024

Thank You

Senior performance manager

Recommend

CEO approval

Business Outlook

Pros

Work from home is a blessing.

Cons

Sometime travelling and driving interstate can be tiring.

Choice Hotels Response

Thank you for your feedback. We’re happy to hear that Choice’s flexible schedule has made a positive impression!

4.0

Mar 8, 2024

Should provide better income

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Good manager here! Great general manager!

Cons

We are a resort town cost of living is expensive. Choice hotels should pay more here.

Viewing 127 - 129 of 1,124 Reviews

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Jobs at Choice Hotels

Front Desk Receptionist

Hotel Front Desk Clerk

Front Desk Receptionist

Receptionist-Front Desk