Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

58% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 74 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 47 reviews)); "The people and culture at Choice are great!" ((in 42 reviews)); "Friendly staff to work for." ((in 25 reviews)); "Friendly coworkers among front desk" ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 54 reviews)); "there was bad management." ((in 48 reviews)); "part time work and low pay" ((in 46 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary and limited scope for growth" ((in 17 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

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3.4

58% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

67% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Sep 10, 2009

A company in a constant state of change.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Interesting business model which allows you to work in several different fields. They recruit from within and try to create a culture of inclusion and diversity.

Cons

The company is always changing directions. Senior management is shifted around and projects with many hours already invested are abandoned. Many senior manager have left leaving one to feel the company is very instable.

5.0

Jul 15, 2009

After 5 years, can truly say Choice Hotels is a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* Small company feel and direct access to senior leadership with big company perks and benefits * Friendly co-workers and managers make it fun to come to work everyday * New senior leadership team is bright, professional and appears focused on the right things * Company's careful financial management has helped through these difficult economic times * Individuals have opportunity to learn new things, be challenged, and contribute to the company

Cons

Company's size limits promotional opportunities if you are in a hurry to move up

4.0

Nov 29, 2008

d

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

If you love being around people, this job is definitely for you.

Cons

The upside is also the downside. It's a lower quality hotel so the clientele may take getting used to if you work for a hotel in a depressed part of town.

Choice Hotels Response

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

Viewing 1120 - 1122 of 1,123 Reviews

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