Choice Hotels reviews

3.4

58% would recommend to a friend

(1,123 total reviews)
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Patrick Pacious

67% approve of CEO

41% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Aug 10, 2010

Choice Hotels what a joke

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, flexible work hours, hotel discounts and the people low on the totem pole are great. I really can't think of any other best reasons to work at Choice Hotels.

Cons

Leadership is a joke. In order to grow at this company you have to have worked there at least 20 years. And don't be intelligent or know what you are talking about as it falls upon deaf ears. Human Resources is a joke. They truly do not have any ethics at this company. Or and the performance evaluation is not based on what you deliver to contribute to the company strategy, oh I forgot they don't have a strategy. Your yearly review is based on the Value Star! That includes diversity, respect, integrity, loyalty and some other stuff that leadership doesn't even practice. Lead by example folks!!! Oh I forgot they've all been working here since they were 18 years old, they have no idea how a real corporation works!

3.0
Jul 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Was above min wage at the time Great flexible hours to accommodate college student schedule Wonderful exposure to running a small business Got to meet a lot of people traveling in and out Choice Hotels training and marketing materials are top notch

Cons

When working in a hotel chain like this, it's rare you get to move up unless the owner is not the manager Serving the general public is always difficult when eccentric and brash personalities are displayed The type of customers the chain attracts is not always pleasant or appreciating, they are just looking for cheap cheap cheap + everything free.

3.0
Jul 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Family-type atmosphere, easy work, laid back atmosphere, low stress, flexibility, Meet some interesting and friendly people on a daily basis

Cons

Low pay, work schedule was only nights and most weekends, management unprofessional, drama, employees often had benefits cut such as paid vacations, with little or no benefits offered. Schedules would often be altered, changed or cut with little or no notice.

Viewing 1114 - 1116 of 1,123 Reviews

Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.