Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

58% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 77 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 47 reviews)); "Great opportunity and culture there" ((in 42 reviews)); "Friendly staff to work for." ((in 24 reviews)); "Best work environment, learning scope" ((in 21 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 49 reviews)); "Low pay and no forward opportunity" ((in 46 reviews)); "there was bad management." ((in 46 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary and limited scope for growth" ((in 17 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

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3.4

58% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

67% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Oct 14, 2010

Nice Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Positive work environment with minimal stress levels for qualified employees. Good way to build customer service experience. Good way to gain experience in the hotel industry.

Cons

Usually first in line to deal with guest complaints. Shifts can vary from early morning to overnight. Usually required to work holidays.

4.0

Sep 23, 2010

Good college job

Front desk

Recommend

CEO approval

Business Outlook

Pros

Managers treated me with respect, acted like caring parents Friendly coworkers among front desk - no drama Flexible around schedule

Cons

Didn't get great pay increases Job felt stagnant, no one moved up or anywhere in my location

1.0

Aug 10, 2010

Choice Hotels what a joke

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, flexible work hours, hotel discounts and the people low on the totem pole are great. I really can't think of any other best reasons to work at Choice Hotels.

Cons

Leadership is a joke. In order to grow at this company you have to have worked there at least 20 years. And don't be intelligent or know what you are talking about as it falls upon deaf ears. Human Resources is a joke. They truly do not have any ethics at this company. Or and the performance evaluation is not based on what you deliver to contribute to the company strategy, oh I forgot they don't have a strategy. Your yearly review is based on the Value Star! That includes diversity, respect, integrity, loyalty and some other stuff that leadership doesn't even practice. Lead by example folks!!! Oh I forgot they've all been working here since they were 18 years old, they have no idea how a real corporation works!

Viewing 1111 - 1113 of 1,123 Reviews

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Jobs at Choice Hotels

Product Improvement Manager

Front Office Representative