Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

58% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 76 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 47 reviews)); "Great opportunity and culture there" ((in 43 reviews)); "Working with really great staff" ((in 25 reviews)); "Great work environment." ((in 18 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 48 reviews)); "there was bad management." ((in 44 reviews)); "Low pay and no forward opportunity" ((in 41 reviews)); "Low salary and limited scope for growth" ((in 20 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 20 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

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3.4

58% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

67% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Jul 10, 2012

Enjoyed the years!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I found it to be a great company to work for, where the comany helps the little guy.

Cons

Difficult to find a job. Not all hotels are the same across the board in cleanliness and condition which leads to frustrating conversations with guests.

5.0

Jul 7, 2012

Experience at CHOICE HOTELS

General manager

Recommend

CEO approval

Business Outlook

Pros

Found them caring, Professional and Technically Sound

Cons

A little short on ManPower. Marketing Efforts need to be increased. Need to increase Bonding with Di

2.0

Jun 30, 2012

great job if you're lazy

Utility, banquet houseman, administrative assistant, maintenance

Recommend

CEO approval

Business Outlook

Pros

the atmosphere is really friendly. people are nice to your face. the food is top notch. employees get a shift meal. you can work any extra hours you want up to 40 hrs/wk.

Cons

zero leadership, poor management, there are too many managers. gossip is really bad there. they preach teamwork but don't have any group meetings. there is a lot of favoritism. there is punishment for any employee earning overtime.

Viewing 1090 - 1092 of 1,123 Reviews

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Jobs at Choice Hotels

Front Desk Receptionist

Product Improvement Manager