Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

58% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 76 reviews)); "Good work life balance (depending on the team you're working for)" ((in 47 reviews)); "The people and culture at Choice are great!" ((in 45 reviews)); "Great staff all the time" ((in 21 reviews)); "Flexible hours depending on manager;" ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 51 reviews)); "there was bad management." ((in 46 reviews)); "Low pay and no forward opportunity" ((in 41 reviews)); "Low salary and limited scope for growth" ((in 18 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

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3.4

58% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

67% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

3.1

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jun 4, 2013

Gained experience while searching for other jobs

Front desk supervisor

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, boss is very understanding, customer service is easy. Gained experience in management, training employees, accounting practices, cash handling, and using a call center.

Cons

Never having 2 days off in a row, paid minimum wage, housekeepers sometimes steal. If housekeepers don't do a good job I am usually blamed by the customer even though I had nothing to do with it.

5.0

Jun 2, 2013

Good company, well known

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good employee and friends and family rates.

Cons

If independently owned property, pay is based on how cheap/generous the owner is...

4.0

May 22, 2013

Wonderful to work with

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Management works with you. Tight knit group. A place you can be proud of working. The place is well kept and you don't need to be worried about management not backing you up, because they do. Overall it is a pleasurable place to work, and not a lot of drama.

Cons

Can be a bit slow at times

Viewing 1069 - 1071 of 1,123 Reviews

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Jobs at Choice Hotels

Front Desk Receptionist

Product Improvement Manager