Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 76 reviews)); "Good work life balance (depending on the team you're working for)" ((in 47 reviews)); "The people and culture at Choice are great!" ((in 45 reviews)); "Great staff all the time" ((in 21 reviews)); "Flexible hours depending on manager;" ((in 16 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 51 reviews)); "there was bad management." ((in 46 reviews)); "Low pay and no forward opportunity" ((in 41 reviews)); "Low salary and limited scope for growth" ((in 18 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Jul 1, 2013

Never Dull... that's for sure.

Senior director franchise service

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunity if you're willing to work hard and you're at least semi-smart.

Cons

Everything changes constantly... never quite sure what will happen next.

4.0

Jun 14, 2013

Current employee who has had good and bad experiences

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the people are passionate about there work for the most part and very collaborative.

Cons

re-org + re-org + re-org. Be prepared to live in fear of being fired.

2.0

Jun 4, 2013

Was a great place to work. Not so much now.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good people. Good hotel discounts and a nice building.

Cons

Company culture is changing for the worse. Benefits have been cut .No tuition reimbursement, Poor medical benefits, below industry compensation and no bonus. Only directors and Managers get bonus but employees don't. Upper management has destroyed the great compantyculture that set company aside. Many old employees are leaving.

Viewing 1066 - 1068 of 1,123 Reviews

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Jobs at Choice Hotels

Front Desk Receptionist

Product Improvement Manager