Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 75 reviews)); "Good work life balance (depending on the team you're working for)" ((in 48 reviews)); "Great opportunity and culture there" ((in 40 reviews)); "Great staff all the time" ((in 23 reviews)); "A great team at the hotel!" ((in 17 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 50 reviews)); "there was bad management." ((in 47 reviews)); "part time work and low pay" ((in 44 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 21 reviews)); "Low salary and limited scope for growth" ((in 16 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jan 19, 2013

Dysfunctional company; highly political and unskilled senior management

Manager

Recommend

CEO approval

Business Outlook

Pros

It was a paycheck; You are better off lying low and doing nothing to survive.

Cons

Company profit totally focused on selling franchises; franchisees pay fees and receive little benefit. Marketing and Product management is a nonstrategic joke. Most talented associates have quit. One of htose companies that talk about their "values" while everyone from the top down tries to out maneuver one another

3.0

Jan 17, 2013

Not enough focus on hotel needs rather corporate desire. HR and management need training.

Director

Recommend

CEO approval

Business Outlook

Pros

Generally, a positive working environment at the corporate level. Good salary and bonus programs. Focused on profit. Sales force works extremely hard to generate business for franchise properties.

Cons

Lacking in a level of professionalism. Significant turnover should be a signal to management to look more closely at policy, procedures, and general employee "health". HR directors need clear and more concise training on employee engagement, retention, and satisfaction.

4.0

Dec 29, 2012

My experience working for Choice Hotels was mostly positive.

Customer services professional i

Recommend

CEO approval

Business Outlook

Pros

International company. LGBT friendly. Great benefits.

Cons

No longer have a corporate presence in my area. Outsourced my position to another country, so I no longer have a job locally.

Viewing 1051 - 1053 of 1,123 Reviews

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Jobs at Choice Hotels

Housekeeping Laundry Aide