Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 76 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 48 reviews)); "Great opportunity and culture there" ((in 41 reviews)); "Friendly staff to work for." ((in 23 reviews)); "Friendly work environment." ((in 18 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 50 reviews)); "part time work and low pay" ((in 47 reviews)); "there was bad management." ((in 46 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 23 reviews)); "Low salary compared to other in market" ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

La Plata , Quilmes , Buenos Aires , Salta

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,124 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 11, 2015

Great

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Able to met wonderful people from all walks of life. Former front desk agent, decent pay above min. Wage.

Cons

Turnover of head staff, and constant change in other front desk agents

5.0

Mar 9, 2015

Customer Service Representative .

Customer service representative tier i part a and b

Recommend

CEO approval

Business Outlook

Pros

I love the way that Vangent kept me accurate of all information by having me complete job training . they informed me of what changes were being made what scripts to read and how something should be done on a particular program. I loved the fact that we had three breaks off the phone. That gave me time to stretch out my legs and get my mind set.

Cons

There's not too much of a con that I had with this job . I really loved chasing my career . It was a an amazing experience.

2.0

Mar 8, 2015

I'm sure depending on which choice hotel, and which private franchise owner you work for, the experience you have varies

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

Can do my personal duties on pc while not active doing work on the job, at the front desk area. Great for going to college, getting paid while doing work and able to do some homework. Hotel group discounts for self, family, this is pretty awesome.

Cons

no insurance at my location poor scheduling at my location, even though i was able to attend school while working here. boring half the time, working weekends, covering others shifts, and sleeping at the hotel to work 2nd then 1st shift while the boss roams around town and does not want to hire the proper amount of employees or schedule properly never wanting to give a real promotion or raise in pay because he is the business owner and doesn't care if i make any money while basically having me work a position of team lead basically on call without paying me any more than other associates

Viewing 964 - 966 of 1,124 Reviews

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Jobs at Choice Hotels

Hotel Breakfast Attendant