Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 76 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 48 reviews)); "Great opportunity and culture there" ((in 41 reviews)); "Friendly staff to work for." ((in 23 reviews)); "Friendly work environment." ((in 18 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 50 reviews)); "part time work and low pay" ((in 47 reviews)); "there was bad management." ((in 46 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 23 reviews)); "Low salary compared to other in market" ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

La Plata , Quilmes , Buenos Aires , Salta

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Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,124 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Mar 24, 2015

Stressful job that you will love.

Front office manager

Recommend

CEO approval

Business Outlook

Pros

I enjoyed working with hotel guests and getting to know them. They became like family.

Cons

The pay was not worth the stress and the amount of hours.

5.0

Mar 11, 2015

I loved working for Choice Hotels, I feel like I was valued as a person.

General manager

Recommend

CEO approval

Business Outlook

Pros

Employee discounts at all Choice Properties.

Cons

Their property management system, Choice Advantage could use some work. Not as functional as it could be, and it crashes often.

3.0

Mar 11, 2015

My job title was Front Desk Agent / Night Auditor and I worked every weekend for more than 5 years.

Front desk agent/night auditor

Recommend

CEO approval

Business Outlook

Pros

I thoroughly enjoyed communicating and working with management.

Cons

Large influx of patrons / customers, many with poor attitudes.

Viewing 961 - 963 of 1,124 Reviews

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Jobs at Choice Hotels